Job description – digital operations analyst about the position:digital operations analyst supports the day-to-day operational tasks for our e-commerce, dropship, and marketplace channels.the profile will focus on order processing, inventory updates, shipment preparation, and coordination with warehouse and customer service teams.the position requires an analytical and organized individual capable of supporting daily digital operations.key responsibilities1.order processingimport customer purchase orders in the erp.generate factory purchase orders (fpos) and assist with production tracking.record received finished goods inventory once production is completed.2.inventory updatesupload and maintain inventory levels across multiple digital platforms.assist in identifying and reporting stock discrepancies.3.fulfillment & shippinggenerate pick tickets and coordinate with the warehouse for order processing.create shipping labels on different platforms such as ups, fedex, and dhl ecommerce, etc.upload order confirmation and tracking numbers across multiple platforms.4.customer service supportcreate replacement or reshipment orders requested by customer service.qualificationsintermediate to advanced excel skills (vlookup, pivot tables, filters, basic data cleaning).intermediate english level (reading comprehension and basic written communication).e-commerce experience preferred but not mandatorystrong attention to detail and numerical accuracy.high sense of organization and ability to follow structured processes.willingness to learn digital tools and operational workflows.competenciesanalytical mindset with good problem-solving abilities.strong attention