Join to apply for the salesforce support lead engineer role at accenture méxico
overview
dare to be a part of the challenge! Come and join our team together we can make the difference!
did you know that accenture is leading the digital transformation in the world?
accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.
benefits
* career development according to your profile and interests.
* work in one of the best companies and feel proud.
* access to an innovative methodology and tools.
* direct contact with experts worldwide.
* use of work schemes and cutting-edge technologies.
* constant training.
* work environment based on teamwork and collaboration.
* participation in international projects.
requirements
* l2/l3 support incident lead
* good experience in salesforce service cloud, lightning experience, lwc, apex, flows, github, capado, five 9 cti
* also, integration with soap and rest apis and good to have java scripts, lwr framework, lightning communities
responsibilities
as an application developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Expected to be an sme, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Advanced proficiency in salesforce service cloud is required. Advanced proficiency in salesforce lightning and salesforce apex is recommended.
develop and implement customized salesforce service cloud solutions for client needs.
collaborate with cross-functional teams to integrate salesforce service cloud with other systems.
provide technical expertise and support for salesforce service cloud implementations.
analyze and optimize salesforce service cloud performance to meet business objectives.
stay updated on salesforce service cloud best practices and industry trends to drive innovation.
accenture does not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered by local law.
seniority level
* mid-senior level
employment type
* full-time
job function
* information technology and engineering
industries
* business consulting and services
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