About the role
we’re hiring a project manager to lead end‑to‑end delivery of mobility and telecommunications saas solutions. The role requires deep telecom experience, cross‑functional collaboration, and the ability to drive complex, cloud‑based deployments.
responsibilities
* management and delivery of solution that includes cloud deployment of control center platform, wireless core, and edges with cisco partners.
* work cross‑functionally to establish good and trusted relationships with both internal and external customer teams.
* clarify all technical design details and manage any design and delivery escalation issues.
* work closely with key operator staff throughout the delivery process to resolve any issues blocking a successful outcome for a signed agreement.
* understand all technical steps required for implementation and launch, and develop/manage a mutually agreed upon delivery plan.
* identify issues and work with the product and sw development teams to prioritize and eliminate them in a timely manner.
* collaborate with product to capture requirements from our msps and communicate clearly and efficiently to the relevant functional teams.
* responsible for the delivery of all implementations with signed partners and for the transition to the operational teams including support and solutions engineering team.
* maintain technical proficiency on all aspects of the solution, including product capabilities, features, and planned enhancements.
qualifications
* bachelor degree of telecommunications engineering or equivalent work experience (advanced degree preferred).
* pmp or master degree of it project management preferred.
* successful project management experience in a customer environment.
* ability to work independently and within tight deadlines.
* experience working with multi‑national entities remotely, leveraging conferencing tools such as webex to coordinate virtual meetings.
* 10+ years of gsm / gprs experience in a technical capacity.
* knowledge of gsm / gprs core network architecture, ip switching and routing concepts, firewalls.
* superior analytical, communication, presentation and customer interfacing skills.
* language skills are a plus, with japanese/ cantonese/mandarin and/or spanish/portuguese languages desirable.
* working knowledge of typical desktop software: ms office, power point, excel, visio, ms project.
benefits
* salary: $22,000 - $25,000 mxn per month.
* law benefits (vacaciones, prima vacacional, aguinaldo, imss).
* grocery vouchers: 1,000 mxn per month.
* attendance and punctuality bonus: 1,200 mxn per month.
* weekly payment (bbva).
* 13% savings fund (capped to the law limit).
* 12% grocery coupons (capped to the law limit).
* annual performance evaluation with rewards and recognitions.
* up to usd 200 pre‑approved annually for relevant certifications.
* medical, dental, vision, and life insurance for employee and family.
* flexible working hours and hybrid/remote options.
eeo statement
we invite applications from all qualified individuals, including those with disabilities, regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
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