Join the discovery family, where quality and serviceare at the heart of everything we do!
this role will be located atone of discovery land company's locations: chileno bay golf &beach club.
set in the heart of the fabled los cabos "goldencorridor" at the tip of mexico's baja peninsula.
chileno bay golf& beach club is seeking a club general manager.
in thiscapacity, you will be instrumental in curating the discovery landcompany experience for both our members and dedicated staff.
as thegeneral manager, you will spearhead service excellence,consistently surpassing owner, and member expectations in everyinteraction.
reporting directly to the regional vp of operationsmexico, your purview will encompass the holistic management ofactivities, building and fostering relationships among members,guests, employees, the local community, and vendor networks.
as thegeneral manager, you will play a pivotal role in maintaining thebrand and infusing our community with a "vibe".
you will beresponsible for ensuring seamless coordination and exceptionalservice across all areas.
your performance will be measured throughkey performance indicators (kpis).
you will be seen as the "face ofthe club" and should attend all key events.
key responsibilities -provides critical input and planning to the design and developmentof the all-new club facilities.
- establishing service standardsand operational procedures for the club.
- recruiting and hiring ofall essential management and staffing.
- establishes personnelpolicy; initiates and monitors policies relating to personnelactions and training and professional development programs.
-creation of pre-opening budget and operating budgets includingcapital expenditures.
- ensures that premium standards of food,beverage, sports and recreation, entertainment and other clubservices are delivered consistently.
- welcomes new owners/clubmembers; lead orientation programs along with "meets and greets"all club members and member prospects as practical during theirvisits to the club.
- consistently ensures that all aspects of theclub, is operated in accordance with all applicable local, state,and federal laws, ordinances, and approval requirements.
- managesall owner and club member issues as they relate to operations.
-coordinates with the sales and marketing team to promote the club'sservices and facilities to prospective owner/members and currentmembers.
- provides an overwhelming experience for members withcreative programming of events and activities that are continuallyrefreshed.
- promotes a positive and healthy work environment forthe staff that creates long lasting relationships.
- is an activeleader and participant in the los cabos community that representschileno, discovery land company and our investment partners at thehighest level.
departments/ positions reporting to cgm - cluboperations: - food & beverage - locker rooms - culinary - golfmaintenance - golf operations - events - member services &valet- spa - fitness - outdoor pursuits - park - public areas.qualifications - minimum 10+ years leadership in an establishedhigh end luxury environment - experience managing people with astrong leadership skill.
- knowledge of employee development andperformance management skills.
- financial orientated.
- openingand operation experience / os&e, sop, budget, capex, etc.
-excellent decision-making skills.
- strategic, analytically, andcritical thinking skills to make well-researched and objectivelyscrutinized decisions that can lead the community toward achievinggoals and expectations.
- ability to exercise good judgment andmake sound decisions in a manner consistent with the essential jobfunctions.
- excellent verbal and written communication skills.
-fluent communication in english and spanish is desirable.
- abilityto succinctly set and explain club goals, driving his managementbased on club rules and regulations.
- ability to interacteffectively with staff, directors and high-end members and visits.- ability to work collaboratively with governor, tribal council,and senior management.
- excellent computer and windows softwareskills.
- ability to manage multiple enterprise sites.
- strongf&b knowledge and experience.
- golf passioned.
- wellness,sports, and adventures oriented.
- sales and marketing ambassador.additional requirements - impeccable work ethic, leadership skills,and goal-oriented attitude.
- strong and self-confident.
-approachable, honest, emphatic, passionate, great verbal andwriting communicator, integrity is indispensable.
- strong facilityto work with different generations, to create strong relationshipswith talents and members.
- consistent and congruent on takingdecisions to direct and support the team.
- being consistentlyinnovative.
- positivity cultivated by showing care, respect, anddiplomacy toward the team.
- creativity that inspires others towardoriginality, innovation and highly visible.
- passionate forcreating a detailed and personalized service.
- attention todetail.
- able to share clear messages and make complex ideas easyto understand for everyone.
- an influence, inspiration, andimprovement model.
benefits - competitive pay - medical and lifeinsurance - paid time off (vacations) - vacation premium - annualperformance bonus - groceries aid - savings box - annual christmasbonus about us chileno bay club is discovery land company's1,200-acre residential resort community on the sparkling sea ofcortez.
with a backdrop of stunning mountains, this exclusiveproperty is fronted by two miles of coastline renowned for thebeauty of its beaches and the quality of its marine life.
secludedand romantic, private and secure, the community is just 30 minutesfrom los cabos international airport.
developed with discovery'shallmark excellence and innovation, chileno bay's world-classamenities include two championship golf courses, spectacular beachclubs, and state-of-the-art spa and fitness facilities.
theauthentically inspired residences range from luxurious villas andcasitas to custom oceanfront estates, all designed to enhance alifestyle of wellness and activities for the entire family.
atchileno bay, our employees use their personal talent, passion, andresources to meaningfully integrate with diverse cultures andcommunities.
all while providing the highest level of member andguest services and contributing to the creation of unforgettableexperiences.
for more information about our club, please visit: discovery land company is a u.s.-basedreal estate developer and operator of private residential clubcommunities and resorts with a world-renowned portfolio of domesticand international properties.
the mission of discovery land companyis to create one-of-a-kind environments that provide individualsand families the freedom, security, and resources to learn, grow,and play in some of the most beautiful places in the world.
formore information about our company, please visit:.