Flex, a fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
we believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
job summary
job summary:
to support our extraordinary teams who build great products and contribute to our growth, we're looking to add a intern located in aguascalientes.
reporting to the program management manager the customer service representative role involve responsible for communicating with customers and dealing with customers' inquiries.
what a typical day looks like:
- handle inquiries and resolve customer problems and complaints with care and efficiency and ensure the one-call solution.
- maintain customer service standards during high-pressure situations such as increased call volume, fewer resources, or, challenging customers.
- interpret customer needs, and organize symptoms, causes and solutions.
- customer forecast and po tracking and communication with customers on the detailed delivery schedule.
- manages and coordinates all activities related to fulfilling orders from customer
- coordinates all activities of shipment administration to assure delivery on time
- monitors, supports and assures accounts receivables collection on time
the experience we're looking to add to our team:
- fluent in english.
- microsoft office management
what you'll receive for the great work you provide:
- competitive salary.
- life & medical insurance.
- christmas bonus.
- food coupons.
- saving fund.
job category
intern
*required skills*:
optional skills: