As a seasoned leader in global program management, you have the unique opportunity to make a meaningful impact on our organization's growth and success.
job summary
we are seeking an exceptional individual to join our team as a director, global program management, located in guadalajara, north campus.
this role involves driving corporate, global, and organizational policies, directing cross-functional activities to deliver high-quality programs to external customers, and ensuring customer satisfaction and retention to drive business growth.
responsibilities:
* collaborate with operations globally to ensure effective project resource allocation for all customer projects.
* support project teams and managers to achieve optimal performance.
* provide strategic leadership and guidance to project managers to manage projects in line with established processes and policies.
* develop comprehensive strategic plans, goals, and timelines, and measure key performance indicators (kpis) such as new product introductions (npis), ramps, transfers, and operational results.
* ensure cross-functional collaboration among project teams and managers to effectively initiate, plan, execute, monitor, and control all phases of a project or subproject.
* oversee scheduling and coordination of kpis, and facilitate collaboration between various departments and sites to drive excellence in operations, npis, transfers, and product launch processes.
* implement innovative solutions to achieve best-in-class results, emphasizing continuous improvement throughout all product life cycles and gates management.