About lgmglgmg is a privately-owned subsidiary of the lingong machinery group.
lingong machinery group was founded in 1972 and is one of the leading construction machinery groups, officially designated as one of the top 100 enterprises in the industry in china.
lgmg has become one of the top 5 china mewps manufacturers, top 10 world's largest access equipment manufacturers and top100 global construction machinery manufacturers.
the top 10 world's largest access equipment manufactures in 2020.
in 2018, lgmg opened its first european office, based in rotterdam, the netherlands.
from 2019 to 2020, lgmg established american companies and japanese companies.
we offer a full range of scissor lifts and rough terrain scissor lifts along with articulated and telescopic boom lifts.
our products have been exported to more than 50 countries.job responsibilities:1.
provide remote and on-site technical and troubleshooting support to customers and dealers.2.
responsible for training customer and supplier technical teams.3.
responsible for repairing faulty equipment in the plant's warehouses or equipment under warranty for customers and dealers.4.
detect and report manufacturing defects in the equipment.5.
responsible for product operation demonstrations for visitors during open days and exhibitions.6.
collect information of failures and suggestions from customers for generating service bulletins.7.
responsible for proposing product improvement projects by analyzing competitor products in the region to keep the brand at the forefront of the market.8.
responsible for preparing specific lifts for customer plant visits.9.
responsible for translation of training materials and technical documents between english & spanish, feedback product training result & suggestion to training manager.10.
submit monthly, quarterly and annual work summaries and reports to the headquarters in accordance with company requirements.11.
responsible for the continuous improvement of the service department.requirements:bachelor's degree as mechanical engineer, mechatronics or similar.+ 2 years of experience in aftermarket service for heavy machinery.experience working with elevating platforms.availability to travel around mexico.conversational english.