Salesforce senior developer | service cloud / voice / amazon connect | híbrido guadalajara
we are looking for a highly skilled salesforce senior developer with strong experience across the salesforce ecosystem. This role is critical in designing, developing, and delivering scalable, high-quality solutions while providing technical leadership and collaborating with cross-functional teams in a fast-paced environment.
technical skills required
* strong experience with sales cloud and service cloud
* 5+ years of experience with service cloud voice and amazon connect
* advanced english (required)
* proficiency in apex, visualforce, and lightning web components
* experience integrating salesforce with external systems
* strong understanding of salesforce architecture and complex data models
* experience working with agile methodologies (scrum, jira)
* hands‑on experience with devops processes within salesforce
* experience with databricks is a plus
certifications (required)
* salesforce platform developer i & ii
* salesforce sales cloud and service cloud certifications
* architecture certifications are highly valued
qualifications
* bachelor’s degree or higher
* fluent in english (advanced) c1 - c2
* excellent communication, teamwork, commitment, and a proactive attitude
key responsibilities
* design, develop, test, and deploy custom salesforce applications
* extend platform capabilities through integrations and custom solutions
* manage user roles, profiles, permissions, flows, validation rules, and automation
* leverage salesforce ai tools to improve operational efficiency
* collaborate with cross-functional teams to gather requirements and deliver effective solutions
* maintain technical documentation and system updates
* provide technical leadership and mentor junior developers
* participate in code reviews and ensure adherence to quality standards
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