Job title: credit to cash analyst
key responsibilities:
* obtain a comprehensive overview of customer account balances
* generate past due notices to customers and document their responses
* escalate collection issues to relevant parties
* assess and recommend escalated issues for write-offs
* prepare periodic statements for customers and monitor their performance
deductions responsibilities:
* monitor assigned deductions and notify relevant parties of customer issues
* communicate open deductions to local teams and review customer information to identify deduction types
* clear credit notes and associated dispute cases, escalating issues as necessary
requirements:
* bachelor's degree in a relevant field
* at least 1 year of experience in collections or deductions
* advanced english language skills, both written and oral
advantageous skills:
* google sheets management
* sap proficiency