Eaton's corporate sector division is currently seeking a lead management specialist.
*what you'll do*:
*job summary*
the lead management specialist will drive high team engagement and performance by setting and adjusting priorities based on sales potential and ensuring that leads forwarded to the sales organization are followed up on in a timely manner.
the lead management specialist will monitor sales status, use influencing skills to encourage sales engagement, and work with sales management to reassign opportunities that become past due.
the lead management specialist will be responsible for reporting out on current performance, challenges, and recommendations to improve performance.
the lead management specialist will identify and implement best practices to improve the financial return from campaigns
*responsibilities*:
- initiate contact with the lead determining best next steps
- answer calls from customers.
- ensuring that leads forwarded to the sales organization are followed up on in a timely manner
- follow up on leads to know status
- reporting out on team performance, challenges, and opportunities
- research about the company for better routing
- promoting eaton brand to create product understanding and awareness throughout outbound calls to prospective customers
- document additional information on the lead and company within crm
- building rapport with prospects and accurately assess lead opportunity
- identifying sales leads vs technical request and route contacts to the most appropriate resource
- prioritizing initiatives and assigning leads based on sales potential
- ensuring that leads forwarded to the sales organization are followed up on in a timely manner
- monitoring sales status and working with sales management to reassign opportunities as needed
- distributing marketing material to prospects and customers as required
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*qualifications*:
*education level required*
- degree in business administration/marketing/commerce or similar
*years and area of experience required*
- minimum 3 years prior technical marketing or sales experience preferred
- minimium 3 years of experience on customer prospecting, leads generation and qualification
- experience on the electrical industry preferred
- experience on technical sales preferred
*hard skills*:
- advanced english proficiency
- experience working with salesforce and/or oracle eloqua preferred
- knowledge of crm software
- strong listen, written and verbal communication skills
*skills*:
*soft skills*
- drive for results
- makes decisions & solves problems
- demonstrates a collaborative style
- promotes and champions change
- business acumen
- pursues personal development
- strong work ethic, flexibility, and a desire to actively contribute to the group's success
- ability to prioritize multiple tasks
- team player
we are committed to ensuring equal employment opportunities for job applicants and employees.
our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.