Company description
“we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder
global supply chain management is what we do, but at the heart of expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
19,000 trained professionals
300+ locations worldwide
fortune 500
globally unified systems
job description
major duties and responsibilities
ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the transcon (transportation ) department
ensure smooth and timely freight process flow
ensure accurate and timely data entry into our operational system
track and trace transcon files and reporting
use export transcon workflow on daily basis
ensure accurate and timely client and vendors billing.
ensure delivery of freight and timely clearance when applicable
interact with our customers in arranging their transcon shipments, meeting customer service standards.
contribute to maintain good relationships with suppliers
meet compliance at all times to regulations internal and external in accordance with government regulations.
understand department process flow, and looking for best practices to improve operational efficiency and productivity
ensure all customers standard operating procedures in place and updated in the dlsops
meet kpi standards in accordance with the company’s procedures
network communications, timely responses to emails and requests (internal and extern