Job summary
we are seeking a detail-oriented order coordinator to join our team. As an order coordinator, you will play a critical role in ensuring the smooth execution of orders from receipt to delivery.
key responsibilities:
* process orders accurately and efficiently, utilizing knowledge of production processes and timelines.
* collaborate with cross-functional teams to resolve issues and ensure timely order fulfillment.
* prepare customer-specific templates for orders, including packing instructions and price tickets.
* retail production samples from the warehouse and prepare them for shipment to buyers and sales teams.
* perform data entry tasks specific to customers, maintaining accuracy and attention to detail.
* communicate effectively with team members and departments in a professional manner.
requirements:
* a high degree of attention to detail is required to ensure accurate order processing.
* at least 1 year of experience in a related field, preferably in data entry or customer service.
* ability to follow directions and ask clarifying questions when needed.
* intermediate excel skills are necessary to manage and analyze data.
* strong organizational and time-management skills are essential to meet deadlines and achieve goals.
benefits:
this role offers a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package.
additional information:
please note that this job description is not exhaustive and may be subject to change as business needs evolve.