Executes the Owens & Minor Product & Healthcare Services (P&HS;) Demand Planning processes and Customer Collaboration. Works closely with cross-functional teams, including sales, finance, operations, supply chain, procurement, and marketing to generate demand plans with high forecast accuracy and low bias. Responsible for generating statistical baseline and connecting the commercial and financial forecasts to the Demand Plan, Marketing and Sales. Individual Contributor that assists with driving business decisions including informing forecasting, assumptions, risks and opportunities and New Product Launches. This role is instrumental in improving forecast accuracy to enhance customer satisfaction and improve cash flow by minimizing the creation of inventory excess. This position will interact with external customers to build collaboration to create aligned demand plans.
RESPONSIBILITIES
- Develop and maintain demand planning models and tools to improve forecast accuracy and reliability for North America & LATAM Markets
- Planning Object creation, Demand forecasting Unit Creation
- Monitor, audit automated Market Insight to properly capture Sales and marketing Opportunities
- Utilize historical sales data, market trends, and other relevant information to forecast customer demand for products
- Collaborate with sales, marketing, and operations teams to gather insights and align on demand forecasts
- Support New Customer Onboarding Process and Customer Exists
- Monitor and analyze key performance indicators (KPIs) such as forecast accuracy, WMAPE, MAPE, forecast bias, and forecast value add for improvement
- Lead and support sustainable process improvement by diagnosing complex business problems and providing recommended plans to deliver process improvements
- Proactively identify potential risks and opportunities in the demand planning process and develop strategies to mitigate risks and capitalize on opportunities
- Continuously evaluate and improve demand planning processes and methodologies to enhance efficiency and effectiveness
Support Next Gen Digital Supply chain projects with user acceptance testing and providing business requirements.
EDUCATION & EXPERIENCE
- Bachelor’s degree in engineering, Industrial Engineering, Data Science, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field. Master’s degree is a plus
- 7 or more years in Demand Planning. Medical Products is a plus
- Ability to lead, influence, and obtain support and adherence to the process. Create a cross-functional environment to create one demand plan for the company/business
- Experience and ability to communicate clear messages to different levels in the organization, through strong presentation skills, including verbal, written and presentations
- Demonstrated experience collaborating and working with external customers to align on demand plans, track performance and hold them accountable
- Extensive experience in Demand Planning systems. SAP IBP preferred
KNOWLEDGE, SKILLS, & ABILITIES
- Strong analytical skills, statistical forecasting, and ability to explain assumptions, variations, and gaps to plan
- Ability to set parameters and statistical models at the appropriate product/customer hierarchy levels using next generation planning tools
- Ability to manipulate large datasets, perform complex calculations, and interpret numerical information to make informed decisions
- Ability to work effectively with many and varied functions
- Ability to identify emerging technologies and apply them to critical business problems
Self-starter, ability to work independently and in a team setting involving multiple departments, partners, and business processes.
ADDITIONAL REQUIREMENTS
- English-Spanish bilingual required
Open to a remote working environment based in Mexico.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Supply Chain
Industries
- Business Consulting and Services
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