*job title:* customer service liaisonour team is seeking a skilled customer service liaison to provide exceptional support to our customers. This full-time role is located in azcapotzalco, mexico city.as a customer service liaison, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding support on a day-to-day basis. Your strong communication and interpersonal skills will enable you to effectively engage with customers, address their concerns, and ensure their satisfaction.key responsibilities:handle customer inquiries via phone, email, or chat in a timely and professional manner.responsible for resolving customer complaints in a fair and efficient manner.provide product information and make recommendations to meet customer needs.collaborate with internal teams to resolve customer issues and improve overall customer experience.qualifications:bachelor's degree or equivalent work experience required.advanced english language proficiency (b2+).minimum 1 year of customer service experience, preferably in a call center setting.strong problem-solving and conflict resolution skills.excellent communication, teamwork, and time management skills.what we offer:competitive salary and benefits package.opportunities for career growth and professional development.a dynamic and supportive work environment.