About shein
shein is a global online fashion and lifestyle retailer, offering shein branded apparel and products from global network of vendors, all at affordable prices.
headquartered in singapore, shein remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on demand production methodology, for a smarter, future-ready industry.
founded in 2012, shein has more than 16,000 employees operating from offices around the world, and continues to expand operations globally.
join shein and be the future!About the position:
this responsible for ensuring the integrity, compliance, and overall success of the seller ecosystem.
this role involves developing and implementing policies, procedures, and initiatives to maintain a fair and efficient marketplace, foster positive seller relationships, and mitigate risks.responsibilities:
monitor internal and external platform regulations and end-to-end processing procedures, including but not limited to compliance governance, negative review management, product compliance, and appeals handling.
assess current platform regulations, compare with competitor platforms, and understand local compliance policies in mexico.
develop governance strategies through data and case analysis, continuously optimizing processes to reduce risks.
visit offline market and sellers.
conduct market research and engage with sellers to understand their performance and challenges.
implement improvement plans and drive platform rule optimization.
enhance sellers' understanding of platform policies through training and advocacy to reduce violation rates.qualifications:
bachelor's degree or above, with 1-3 years of work experience.
background in e-commerce governance, risk control & compliance operations, or merchant customer service is preferred.
strong risk awareness, product-oriented thinking, and data analysis skills, with proficiency in analytical tools.
ability to drive cross-departmental projects and coordinate communication effectively.
proficient in english (listening, speaking, reading, and writing).