Locationremote — latam (mexico preferred or nearby time zones)about the rolewe are looking for a technical business analyst to help design, structure, and build internal systems and processes that support our growing operations. This role sits at the intersection of business analysis, system design, and light technical execution.you will work closely with internal stakeholders to translate business needs into scalable, well-structured system designs — not just implementing requests verbatim, but thoughtfully designing flexible, future-proof solutions.this is an ideal role for someone who enjoys thinking in systems, understands how enterprise software is designed, and is comfortable collaborating with both technical and non-technical teams.what you’ll dopartner with business stakeholders to understand requirements and translate them into clear system and process designsdesign internal modules and workflows (e.g. commissions systems, operational tools, internal platforms) with scalability and flexibility in minddefine data models, entities, tables, and relationships needed to support new systemsthink critically about edge cases, future changes, and long-term maintainability when designing solutionscollaborate with engineering or technical teams to ensure designs are implemented correctlydocument processes, system logic, and requirements clearly for technical and non-technical audiencesuse tools (including ai tools like chatgpt) to support system design, documentation, and problem-solving where appropriatehelp improve and standardize internal processes across teams through thoughtful system designwhat we’re looking forexperience working as a business analyst, technical business analyst, systems analyst, or similar rolestrong understanding of how enterprise software systems are designed and structuredcomfort with technical concepts such as data modeling, system architecture, workflows, and integrations (hands-on coding is not required)ability to think beyond immediate user requests and design solutions that are flexible and scalableexperience working in or with enterprise software, internal tools, or it systemsexperience using cursor or ai-powered development environments to support system design, analysis, or prototypingstrong analytical, problem-solving, and communication skillsability to work autonomously and proactively in a remote environmentlocated in mexico or a similar time zone (close alignment with the team is important)nice to haveexperience with salesforce, reach, express, or similar enterprise platforms background working closely with engineering, it, or product teamsexperience designing compensation, commissions, or financial-related systemsfamiliarity with process automation or system integration conceptswhy join ushigh-impact role with ownership over how internal systems are designed and builtopportunity to shape scalable processes as the company growscollaborative environment that values thoughtful design over quick fixesremote-friendly culture with strong cross-functional collaboration