Job title: microsoft support specialist – nearshore, mx
location: nearshore – mexico
job description:
we are seeking microsoft support specialists to serve as the liaison between microsoft and global network, fiber, and transport teams. This position is less technical, focusing primarily on communication, coordination, and customer service.
key responsibilities:
* serve as the main point of contact between microsoft and internal technical teams.
* ensure clear and effective communication to support ongoing operations.
* manage priorities and tasks independently while maintaining accuracy.
* stay organized and perform well under high-pressure situations.
* provide excellent service and follow-up on all support interactions.
required skills:
* excellent communication skills (verbal and written)
* previous experience working directly with microsoft or its customers
* strong background in customer service or support roles
* self-managed and proactive
* high attention to detail and organizational skills
* comfortable working in fast-paced environments
benefits:
* competitive contract rate
* opportunity to collaborate on a global project
tipo de puesto: tiempo completo
sueldo: a partir de $30,000.00 al mes
beneficios:
* seguro de gastos médicos mayores
* seguro de vida
pregunta(s) de postulación:
* ¿qué nivel de inglès dominas?
lugar de trabajo: empleo remoto