Responsibilities:
job description/responsibilities
responsibilities include but not limited to:
- maintain synchronization between production & dr environments for payments products, ensure changes /configurations implemented in production are simultaneously implemented in dr environment.
- sop creation as per industry best standards for week long true failovers, ensuring customer can run their business seamlessly from dr environment for a week.
- ensure documentation (deployment diagrams, internal and client facing runbooks) are timely updated, maintained and peer reviewed.
- when production/uat issues reported by the client and/or implementation team are addressed within acceptable timelines ensure the same changes are implemented in dr simultaneously.
- ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
- work closely with the implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless sync between production & dr infrastructure.
- work closely with the implementation & product teams to explore & reuse tools/processes for effective maintenance of dr environment.
- ensure automation is introduced wherever possible to reduce system stability time post failover to dr.
- should focus towards acquiring adequate understanding of the technical & functional aspects/flows of the implemented products within short span of time.
- regular internal health checkups, internal tests are performed prior client facing dr tests and maintain high level resiliency.
- ensure new techniques, solutions are highlighted, voiced out and further implemented to maintain highest possible resiliency.
- be able to effectively participate in dr plannings, work on rca's, provide dr updates and identify risks with mitigation plans.
- be flexible to learn, collaborate & contribute across teams.
the required skills, knowledge & experience
must have:
- willingness to work in shifts and provide on-call support on rotation including weekends.
- 5+ years expertise in architecture design, mq admin & support.
- 3+ years experience in configuring web servers like jboss, weblogic, ibm websphere etc.
- 3+ years experience in integration using mq (rdqm, multi instance, standalone) kinds of mq products.
- 5+ years of experience in python & mq scripting.
- 3+ years of experience of working on linux platform and proficient in scripting languages such as linux shell script & ansible, experience in secure socket layer communication setup.
- 3+ years expertise in setting up rdqm cluster, troubleshoot and support in azure environment on a linux os, expertise in cipher, minimum 5 years in ssl, cipher value setup for tls 1.2.
- 2+ years of experience and ability to define loadbalancer in azure cluster along with probe.
- familiarity with general monitoring principles, as well as tools such as site 24 x 7, grafana, bmc patrol, rfhutil etc.
- experience with mq 9.2, 9.3 on red hat os & azure platform. Create/edit/modify, update ssl keystores at mq level expertise.
- experience in different automation concepts (ex. Ci/cd, infra as code) and devops tools.
- strong documentation skills, visio diagrams for data flow.
- strong communication skills both written and verbal, should be able to co-ordinate with cross functional teams.
good to have:
- experience in cloud technologies such as azure and aws.
- exposure to payments domain and finastra payments products i.e., gpp or p2g is an added advantage.
- familiarity with atlassian tools such as jira and confluence.
- technical consulting and implementation experience in client facing projects is an added advantage.