Job Description:
Position Summary:
We are seeking a dynamic and experienced Customs Programs Manager to lead and expand our North America customs programs, with a strong focus on Free Trade Agreement (FTA) management and maquiladora operations. This role will be instrumental in driving compliance, innovation, and operational excellence across our customs landscape.
Key Responsibilities
- Team & Remote Leadership: Lead and manage a high-performing team across multiple sites and geographies, responsible for FTA qualification, solicitation, broker communications, and virtual customs operations. Provide coaching, development, and performance management while fostering collaboration and consistency in execution.
- FTA Program Management: Oversee qualification, solicitation, and broker communication processes for all applicable FTAs (e.g., USMCA), ensuring accuracy and timeliness.
- Virtual Operations: Supervise temporary imports, exports, returns, and virtual transfers between IMMEX companies, ensuring compliance with deadlines and formalities.
- Program Expansion, Innovation & Technical Acumen: Identify opportunities to enhance and automate customs programs, leveraging strong technical expertise and understanding of trade systems. Drive strategic growth and efficiency through process innovation, system optimization, and implementation of automation solutions.
- Broker Relations: Serve as the primary liaison with customs brokers, ensuring alignment and responsiveness to regulatory changes.
- Cross-Functional Collaboration: Partner closely with plant operations, customs compliance, and leadership teams to ensure seamless execution and strategic alignment.
- IMMEX Administration: Strong Understanding of IMMEX program and ensure compliance with the Decree.
- Metrics, Audits & Regulatory Reporting: Oversee performance metrics and data accuracy for customs programs, providing actionable insights to leadership. Coordinate internal and external audits for customs and virtual operations and ensure timely reporting to the Ministry of Economy and SAT. Implement robust controls to prevent penalties and safeguard program benefits.
Qualifications:
Qualifications
- Bachelor’s degree in international Trade, Supply Chain, Business, or related field; advanced degree or certifications (e.g., CCS) preferred.
- Minimum 7 years of experience in customs compliance, FTA management, and maquiladora operations.
- Proven leadership experience with a strong focus on talent development, team management, and cross-functional collaboration.
- Experience managing teams across multiple locations with strong communication and coordination skills.
- Deep understanding of U.S. and Mexican customs regulations, including inventory control and broker management.
- Strong knowledge of IMMEX program modalities (Industrial, Services, Shelter, Holding) and complementary programs (PROSEC, General Rules and Criteria).
- Expertise in Annex 24 inventory control, regulatory compliance, and audits.
- Expert in virtual customs entries (V1, V5) and transfers between IMMEX companies.
- Familiarity with CFDI and applicable fiscal complements for virtual operations.
- Proven track record in leading audits and implementing compliance programs.
- Strong analytical skills and experience with customs-related metrics and reporting.
- Passion for automation, innovation, and continuous improvement.
Key Competencies
- Excellent communication and leadership skills.
- Strategic planning and risk analysis.
- Expert-level proficiency in English and Spanish.
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About Our Company:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion integral revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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