The change & communications specialist supports organizational alignment, change execution, and communications activities for our client's cybersecurity organization, working closely with program leaders, pmo, and technical teams.
in this role, you'll work in one of our ibm consulting client innovation centers (delivery centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
your role and responsibilities
* supporting the development and execution of change and communications plans for cybersecurity programs and initiatives.
* drafting and delivering clear, audience‐appropriate communications on program status, milestones, impacts, and key decisions.
* translating technical and program changes into understandable messaging for diverse stakeholder groups.
* executing defined communication cadence, channels, audiences, and tools.
* supporting the application of change metrics and feedback mechanisms to track adoption and effectiveness.
* maintaining communicationartifacts, messaging libraries, and stakeholder materials.
* tracking resource skills, learning needs, and readiness data to support workforce enablement efforts.
* coordinating with pmo, cybersecurity, it, and operations teams to ensure consistent and timely messaging.
* contributing to initiatives focused on organizational agility and change readiness as part of cybersecurity transformation.
required education
bachelor's degree
required technical and professional expertise
* 5 years of experience in organizational change management, communications, or transformation support roles, with experience contributing to enterprise technology, cybersecurity, or regulated‐environment initiatives.
* organizational change support & adoption enablement
* stakeholder and program communications
* metrics tracking and reporting for change initiatives
about business unit
ibm consulting is ibm's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
your life @ ibm
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about ibm
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other relevant job details
all our positions are eligible for people with disabilities pwd or rehabilitated.
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job title
change & communication consultant
job id
98227
city / township / village
guadalajara
state / province
jalisco
country
mexico
work arrangement
hybrid
area of work
consulting
employment type
regular
contract type
regular
position type
professional
no travel
company
shift
general (daytime)
is this role a commissionable/sales incentive based position?
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