Field sales team lead
the field sales team lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the consumer sales team. The overall objective of this role is to ensure the seamless delivery of support services to citi clients and to assist team in meeting sales targets.
responsibilities
* conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
* service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
* proactively approach citi clients to establish real needs, understand the client and their requirements, and interest them in citi's products
* provide advice and product information to citi clients as appropriate, outlining features and benefits
* identify cross‐selling opportunities to sell other products
* achieve or exceed decided sales targets
* appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
* visitar todos sus pdv y enfoque en los que requieran acompañamiento
* capacitación integral a su equipo
* comunicación efectiva
* cumplimiento de tutoriales (propios y de su equipo)
* desarrollo de habilidades en sus asesores
* disponibilidad y liderazgo situacional
* acompañamiento al equipo en procesos institucionales
* fomento de la comunicación, confianza y transparencia
* entrevistas, contratación e inducción del nuevo talento
* control de incapacidades/vacaciones/ausencias/pago horas extras
* administración de insumos
* constante revisión del programa referidos, evitando mala prácticas en los pdv
* establecimiento de un modelo de disciplina en los pdv a su cargo
qualifications
* previous relevant experience preferred
* experience in financial sales, customer service and management required
* proficient computer skills
* proactive leadership and motivational skills
* consistently demonstrates clear and concise written and verbal communication
* creative problem solving and decision‐making skills
education
* bachelor's degree/university degree or equivalent experience
additional details
* zones: satélite, atizapán de zaragoza, tlalnepantla
* horario de trabajo: de miércoles a domingo, 8 horas de trabajo que pueden ser en horario indistinto, el gerente distrital genera una agenda con sus horarios
* job family group: consumer sales
* job family: field sales
* time type: full time
citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
if you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review accessibility at citi. View citi's eeo policy statement and the know your rights poster.
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