A financial services company in metepec is seeking a collections team lead to manage a team of * representatives, focusing on performance management and delivering high-quality customer care.the ideal candidate will have strong communication and leadership skills, a bachelor's degree, and be able to make sound business decisions.they will also mentor staff, resolve escalated issues, and build a positive team environment.availability for scheduling monday to sunday, with a weekday off, is required.#j-*-ljbffr