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Customer experience associate – royal holiday customer experience center (guadalupe inn)

Guadalupe, N.L.
Royal Holiday
Publicada el 28 noviembre
Descripción

Ready to launch your career with a company that literally takes people around the world?
Royal Holiday is one of the biggest names in general travel, with 40+ years of experience, 80,000+ members, and amazing resorts across Mexico, the U.S., South America and the Caribbean.

And 2026 is going to be HUGE — which is why we’re growing our team of Bilingual Customer Experience Associates.

If you’re someone who…

- Speaks English at a C1–C2 level
- Recently graduated college or have experience in customer service
- Loves helping people
- Has a positive, energetic personality…then you’re exactly who we want!

What you’ll do

- Help our members plan dream vacations to 180+ destinations
- Collect on membership fees
- Answer questions about memberships, travel points and benefits
- Book reservations and support members with their accounts
- Follow up with members to give them a smooth, 5-star experience
- Handle travel experience issues
- Work Monday–Saturday on a hybrid schedule

What you’ll get

- Base salary: $13,340MXN gross. Average commissions: $11,000 MXN/month (Great, right?)
- Hybrid work model (hello, remote life!)
- Medical insurance + life insurance
- Attendance & productivity bonuses
- A career path inside a global travel brand

If you’re ready to learn, grow and join a team with world-class energy — this is your chance.

Tipo de puesto: Tiempo completo

Sueldo: $13,300.00 - $23,000.00 al mes

Beneficios:

- Seguro de gastos médicos
- Seguro de vida

Lugar de trabajo: remoto híbrido en 01020, Guadalupe Inn, CDMX

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