Are you looking to start your career in the manufacturing industry? If so, this is the job opportunity you have been looking for. This is a key role to work closely with different departments to ensure correct follow up on shipping related items.
main functions:
1.- based on general knowledge of the company’s products (goods and/or services) acts as the customer’s contact regarding billing, warranty services, product specifications as well as scheduled shipping and shipping information.
2.- handles all inquiries from customers performing extensive research and/or coordinating with other departments as required obtaining solutions.
3.- may coordinate product returns for exchange or rework.
4.- formulates the required reports and prepares general correspondence.
5.- meets the established procedures and the policies of the organization.
requirements:
1. education: technical studies or bachelor´s degree.
2. no previous experience required. 6 months - 1 year of warehouse or shipping experience desired.
3. advanced english level is a must.
4. able to use microsoft applications such as excel, word, outlook, etc.
5. able to commute to rosarito facility.
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