General purpose of job: the manager, ad operations is responsible for the success of our advertising campaigns, ensuring smooth execution and optimal performance. The ideal candidate will have a significant adtech background, an expert-level understanding of digital advertising, and excellent technical skills. This is an ideal role for an adtech expert with a strong sense of urgency seeking to apply their technical knowledge within our agency.key responsibilities:• act as a subject matter expert on campaign and platform setup; manage team campaign executions, tracking pixels implementations, adtech troubleshooting, and tag management system support to ensure proper measurement • lead cross-department collaboration to eliminate blockers for day-to-day tasks • adhere to data privacy and compliance laws when handling sensitive data • partner with internal stakeholders to align on and implement performance kpis and execution slas • reinforce best practices for campaign setups and platform implementations • act as technical representative with active participation in internal and external meetings • lead the discovery, recommendation and potential implementation of new technologies, concepts, or processes • collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows. • establish relationships with third-party vendors and service providers, as needed • responsible for managing a team of direct reports (remote and across all rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention • ensure continual growth and training of junior team members; identify strengths and opportunities for team development; provide ongoing feedback to and develop skills / careers of team members through proactive, regular conversations and collaboration • assign work across team members to leverage each person's individual skills, as well as motivate their interests and keep them challenged; collaborate with technical project managers re: same • provide high-level technical and decision-making mentorship • lead the response to major adtech incidents coordinating resolution and mitigation efforts • stay up-to-date with industry trends and best practices and share with team members • channels include but are not limited to: programmatic, search, seo, social, affiliate, marketplace, influencer, broadcast and out of home.job requirements: education:• bachelor's degree (communications, marketing, advertising, or business) • ability to speak, read and write the english language experience:• 5+ years of hands-on technical experience in ad operations or a related field • 2+ years of experience with 2+ direct reports • experience leading an international team (us, mexico, india) is a plus • strong knowledge of digital and traditional marketing channels, platforms, and tools • experience implementing an analytics platform, conversion api, data management platform, and/or tag management platform • strong knowledge of digital marketing channels, platforms, and tools • analytical, problem-solving, communication, and interpersonal skills certificates, licenses, registrations: n/a