*about intouchcx*intouchcx is a global leader in customer experience management, digital engagement, and technology solutions.with over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world's most innovative brands.*about the job*we are currently hiring full-time and part-time inbound customer service representatives at our state-of-the-art campus in guadalajara!We also want people with drive and ambition - people who want a career, not just a job.punctuality, performance, and positivity will set you up for success!*benefits of working as a customer service representative*:- great schedules- competitive salary - *part time up to $13,000 mxn / full time up to $18,000 mxn*:- on site bonus- industry-leading benefits from day 1 - legal benefits, food vouchers and savings fund- amazing career growth opportunities- paid in-person training*working as a customer service representative, you will*:- communicate a variety of information to the customer.- be an active listener and help resolve customer inquiries.- provide a meaningful and positive experience with every customer interaction.- learn and retain a thorough working knowledge of all existing and new products and services.*working as a customer service representative, you have*:- advanced english (80% spoken)- intermediate computer skills- the ability to be consistently ready to work and on time as scheduled.- *the understanding you will be working on-site at our state-of-the-art campus in guadalajara.*availability*:full time and part time (some shifts may depend on availability).*job types*: full-time, part-time, permanentpay: up to $18,* per monthexpected hours: 40 per weekwork location: in person