Location:reynosa, tamaulipas, mexicojob id:r0102415date posted: company name:hitachi energy mexico, s.a. De c.v.profession (job category):it, telecom & internetjob schedule:full timeremote:nojob description:the opportunityare you passionate about technology and ready to make a real impact in a fast-paced manufacturing environment? Join hitachi energy transformers in reynosa, mexico, as a factory it/ot support specialist and become a key player in driving digital transformation on the production/shop floor. This is your chance to work with cutting-edge systems, support critical infrastructure, and contribute to a safer, smarter, and more connected factory.in this role, you'll be part of a collaborative team that values innovation, continuous improvement, and proactive problem-solving. You'll support both office and operational technology systems, ensuring seamless performance and cybersecurity resilience. If you're looking for a role where your technical expertise directly supports production excellence, this is the opportunity for you.schedule: dayshift | monday–thursday | 6:30 am–6:30 pmhow you'll make an impactprovide hands-on support for it equipment, software, and collaboration tools across the sitedeliver onsite support for factory-managed it/ot assetsexecute cybersecurity tasks for ot systems and respond to incidentsmaintain and support kiosks, printers, scanners, cctv, badging systems, and vendor machinesidentify and monitor critical assets requiring protectioninstall and configure security patches and remediation measurescollaborate with vendors to ensure secure and optimized systemsreport abnormal ot system behavior and escalate security eventsresponsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.your backgroundformal education or apprenticeship in it from an accredited institutionminimum 5 years of professional it support experiencefluent in both spanish and englishproactive, solution-oriented, and able to work independentlyfamiliarity with servicenow, ms office 365, windows, ios, production equipment communications and asset management toolsitil 4 and lean six sigma certification preferredmore about usat hitachi energy, we foster a culture of innovation, inclusion, and continuous learningyou'll have opportunities to grow your career through global collaboration and development programsbe part of a purpose-driven organization shaping the future of sustainable energyqualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the hitachi energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.this is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.