Involves performing a variety of on-site customer service duties to support efficient preparation of packaging, loading, and transporting of customer’ shipments to u.s. domestic fedex origination location from international location; responds to customer’s needs including product, service, and shipping information; and identifies problems and resolutions to ensure quality customer service.
*general job description*:
under general supervision performs the following activities:
- provides on-site customer support by answering customer inquiries regarding shipping, products, and services ensuring responsiveness to all needs, issues, and requirements.
- prepares labeling for all packages that will be ground-shipped to u.s. domestic fedex locations for fedex distribution in the u.s.
- coordinates loading of shipments at customer’s location to met customer’s shipping schedules and requirements.
- may be required to perform other duties as assigned
*minimum requirements*:
*minimum education*:
- high school degree/equivalent.
- proficiency in english (600 toeic points).
*minimum experience*:
- previous experience in customer service and familiarity with fedex products and services preferred.
- experience working in a fast-paced environment preferred.
*minimum required skills*:
- excellent human relations and organizational skills required.
- basic pc skills required.
- flexibility to work different shifts required.
*indicaciones* para*postulación* interna al*boletín*
si estás interesado en aplicar, por favor sube un solo archivo en formato pdf que contenga los siguientes documentos:
1.currículum actualizado
2.carta de intención
3.imagen del resultado vigente del examen toeic, con un puntaje mínimo de 450 puntos
nota: la vigencia del examen toeic es de 2 años a partir de la fecha de aplicación.
este archivo debe ser cargado en el sistema workday, en el campo correspondiente al currículum.
importante: con fundamento en la política 4-15 de oportunidad de carrera del manual de gente de lac: "el hecho de que un empleado no facilite la información completa que demuestre claramente si reúne las calificaciones exigidas en el puesto anunciado puede dar lugar a que no se lo tenga en cuenta.“
*️*vigencia* del*boletín*: del 2 al 8 de*septiembre* de 2025*
fedex is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
fedex is consistently named among the world’s most valuable and admired brands. Some of our recent awards include:
- 2020 fortune’s world most admired companies (14th)
- 2019 fortune’s best places to work (15th)
- 2019 forbes’s one of the “best employers for diversity”
- 2020 fedex lac included in the gptw’s best workplaces in latin america ranking (24th)
- 2021 fedex mexico was included in the gptw ranking for 18th consecutive years
- 2020 fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible
- 2021 fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- 2019 fedex uruguay selected by gptw among the 5 best companies to work for.