Involves performing a variety of on-site customer service duties to support efficient preparation of packaging, loading, and transporting of customer’ shipments to U.S. domestic FedEx origination location from international location; responds to customer’s needs including product, service, and shipping information; and identifies problems and resolutions to ensure quality customer service.
**General job description**:
Under general supervision performs the following activities:
- Provides on-site customer support by answering customer inquiries regarding shipping, products, and services ensuring responsiveness to all needs, issues, and requirements.
- Prepares labeling for all packages that will be ground-shipped to U.S. domestic FedEx locations for FedEx distribution in the U.S.
- Coordinates loading of shipments at customer’s location to met customer’s shipping schedules and requirements.
- May be required to perform other duties as assigned
**Minimum Requirements**:
**Minimum Education**:
- High School degree/Equivalent.
- Proficiency in English (600 TOEIC points).
**Minimum Experience**:
- Previous experience in customer service and familiarity with FedEx products and services preferred.
- Experience working in a fast-paced environment preferred.
**Minimum Required Skills**:
- Excellent human relations and organizational skills required.
- Basic PC skills required.
- Flexibility to work different shifts required.
**Indicaciones** para**postulación** interna al**boletín**
Si estás interesado en aplicar, por favor sube un solo archivo en formato PDF que contenga los siguientes documentos:
1.Currículum actualizado
2.Carta de intención
3.Imagen del resultado vigente del examen TOEIC, con un puntaje mínimo de 450 puntos
Nota: La vigencia del examen TOEIC es de 2 años a partir de la fecha de aplicación.
Este archivo debe ser cargado en el sistema Workday, en el campo correspondiente al currículum.
Importante: Con fundamento en la política 4-15 de Posibilidad de Carrera del Manual de Gente de LAC: "El hecho de que un empleado no facilite la información completa que demuestre claramente si reúne las calificaciones exigidas en el puesto anunciado puede dar lugar a que no se lo tenga en cuenta.“
**️**Vigencia** del**boletín**: del 2 al 8 de**Septiembre** de 2025**
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
- 2020 Fortune’s World Most Admired Companies (14th)
- 2019 Fortune’s Best Places to Work (15th)
- 2019 Forbes’s One of the “Best Employers for Diversity”
- 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.