*job summary*may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.exercises independent judgment within generally defined policies and practices to identify and select a solution may seek advice to make decisions on complex business issues.
*responsibilities*1.
*core responsibilities*- identify/develop metrics/ benchmarks and provide insight behind the information in the performance dashboard.
- champion the utilization of common marketing processes and languages.
- implement marketing processes and tools such as marketing resource management (mrm), customer relationship management (crm) and customer knowledge management (ckm).
- work with it and end users to design, publish and maintain analytical reports to make key customer and marketing information available to sales, marketing, and business owners.
- analyze historical financial and operational metrics, such as business seasonality, lead, sales pipeline conversion rates, to drive action planning.
- manage marketing projects to meet timelines and ensure that the project is useful for all stakeholders.
- support and maintain marketing and sales policies with a particular focus on specific product line and/or region in compliance with local regulations.
- provide direction and guidance for process improvements, gaining technical efficiencies, collaboration, and establishing/documenting policies.
*2.training and communication*- participates in all necessary training sessions and provides feedback, information, and recommendations to help improve training.
- assists new employees to complete the training/compulsory tasks of the new employee orientation program.
- performs and sustains training courses and/or presentations related to the departments' processes or about general administration issues.
- acts as a team member providing information, analyzes and recommendations to support the team's efforts.
- ensures transparency of information, documenting appropriately and storing information of public interest on the internal web page or on team's sharepoint.
*requirements*:- in-depth knowledge of marketing principles, practices, tactics, and tools.
- working knowledge of marketing activities and practices and procedures.
- familiarity with and/or experience in business and marketing strategies.
- excellent written/oral communications and analytical skills.
- strong interpersonal and project management skills; ability to manage virtual teams.
- ability to interface effectively with multiple levels of management and functional disciplines.
- strong ability to influence/ drive consensus.
- 3-5 years experience and a university degree*competencies*:- ability to work in virtual teams globally with mínimal supervision.
- ability to work independently and in a team environment.
- flexible and adaptable.
- ability to take initiative and develop solutions.
- perfectionist approach to operations and quality assurance.
- ability to work under pressure.
- respects deadlines.
- provides quality results.
*disclaimer