Business development specialist – hsbc (global payments solutions) position: business development specialist (global payments solutions, gps) location: cuauhtemoc, distrito federal, mx, 06500 employment type: full-time seniority level: mid‑senior level responsibilities manage a client portfolio to maintain existing and generate new income for the business. Manage costs within plan and keep losses to a minimum. Undertake sector/portfolio planning and client monitoring/contact. Maintain close liaison with key stakeholders so as to provide input into the strategic direction of the business, the functionality and launch of new products and services. Actively contribute to the global payments solutions (gps) pipeline and keep it accurate and up to date. Remain up to date with product knowledge through attendance at presentations, training, reviewing intranet/internet, etc. Generate referrals for other global business. Keep abreast of external factors influencing international business (economic, cultural, geographical, procedural and regulatory requirements). Execute a robust sales plan to target key customers including effective closure of pipeline deals to capture revenue. Build and maintain close relationships with clients; act on feedback from market surveys and client engagement programs. Work with relevant key stakeholders to ensure a positive client experience, including excellent service and implementation. Develop an appropriate calling plan to achieve goals and objectives efficiently and effectively; through consultative selling, design and implement workable, innovative solutions for customers’ individual needs and generate/referral for other parts of the group. Where appropriate, undertake professional presentations to customers in support of potential opportunities, portraying hsbc in the best possible light against a backdrop of competition from local, regional and/or global banks. Maintain close liaison with intra‑country, intra‑region and cross‑regional colleagues/stakeholders to provide input into the strategic direction of sales, product and client management functions and to the overall direction of global payments solutions (gps) regional and global business. Develop and maintain relationships with key clients, including a robust coverage program. Be an ambassador for hsbc and develop the bank’s profile in the local “international business” community. Work in partnership with colleagues across the hsbc network to deliver exceptional standards and quality of service. Ensure fairness in all aspects of strategy, product design & delivery, customer literature & correspondence, financial promotions, administration and complaint handling. Participate in internal and external business events, road shows and seminars as required by the business. Qualifications economic‑administrative career or engineering degree. Strong knowledge of local and regional cash management and clearing services, products and techniques. Proven sales record. Fluent english. Relationship management experience at multiple levels plus a proven sales record. Proven ability in identifying and meeting customer needs through matching a broad range of products and services. Proven ability to deliver creative and flexible customer solutions. Ability to understand customers’ business and the fundamentals of running a business. Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues. Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders. Excellent time management, planning and organization skills. Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations. Strong analytical and selling skills. A good understanding of the market, market trends, competitive environment and regulatory environment. Knowledge of global cash management. Knowledge of office packages. Knowledge of day‑to‑day workings of a corporate treasury environment, foreign exchange and payments. Broad knowledge of hsbc group companies and product ranges. Equal employment opportunity statement hsbc is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, gender, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation or disability. We consider all applications based on merit and suitability to the role. J-18808-ljbffr