Customer service coordinator
the customer service coordinator is responsible for ensuring the efficient administration of systems and customer requirements to meet delivery metrics. This involves administering compliance to production plans in various manufacturing areas.
responsibilities:
* develop a comprehensive production plan considering client needs, inventory levels, and productive capabilities.
* ensure satisfactory qualification in official client systems.
* ensure timely and cost-effective material delivery.
* optimize ended product inventory levels.
* create sales projections based on client demands.
* plan break points, engineering samples, and closing programs to avoid obsolescence.
* monitor packaging inventory to ensure compliance with production schedules and shipment plans.
qualifications & requirements:
* bachelor's degree in a relevant field.
* at least 3 years of experience in the industry.
essential skills:
* proficiency in client portals (e.g., ford, gm, stellantis).
* knowledge of mrp and mrp ii systems.
* familiarity with iatf 16949 and iso 14001 standards.
* understanding of vda 6.3 (plus) principles.
* excellent english language skills.