Location:reynosa, tamaulipas, mexicojob id: r0103969date posted: company name:hitachi energy mexico, s.a. De c.v.profession (job category):it, telecom & internetjob schedule: full timeremote:nojob description:the opportunityare you ready to bring your tech expertise to the heart of industrial innovation? Hitachi energy transformers is looking for a weekend it/ot support specialist to join our reynosa, mexico team. This is a unique opportunity to support critical factory operations and contribute to the digital backbone of our manufacturing processes.in this role, you'll be the go-to expert for both office and shop floor it/ot systems, ensuring smooth operations and robust cybersecurity. You'll work hands-on with cutting-edge technology, collaborate with global teams, and play a vital role in maintaining secure and efficient systems. If you thrive in a dynamic environment and enjoy solving complex challenges, we'd love to meet you.schedule: dayshift | friday–sunday | 6:30 am–6:30 pmhow you'll make an impactdeliver onsite support for it/ot assets across the factoryprovide desk-side support for end users and collaboration toolsmaintain and troubleshoot kiosks, printers, scanners, cctv, and vendor machinesrespond to cybersecurity incidents and support containment effortsidentify and monitor critical assets requiring protectioninstall and configure security patches and remediation toolscollaborate with vendors to ensure secure system configurationsreport abnormal ot system behavior and escalate security alertsresponsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.your backgroundformal education or apprenticeship in it from an accredited institutionminimum 5 years of professional it support experiencefluent in spanish and englishself-driven with a proactive, solution-oriented mindsetexperience with servicenow, ms office 365, windows, ios, production equipment communications and asset management toolsitil 4 and lean six sigma certification preferredmore about usat hitachi energy, we champion innovation, inclusion, and continuous learningyou'll have access to global development programs and career growth opportunitiesbe part of a purpose-driven team shaping the future of sustainable energyqualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the hitachi energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.this is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.