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Senior channel account manager

Xico, Ver
Customer.io
Director de cuentas
Publicada el 28 julio
Descripción

Hi, i’m maria, a recruiter at customer.io. My team is looking for a high-energy individual to join our partnerships team as a partner manager. We currently work with 100+ implementation and marketing agencies globally to close new business and support our existing client base. You will be the face of customer.io, working with existing partners, acquiring new ones, and attending industry events to source and close new prospects. You will be responsible for 1) generating partner-sourced opportunities and managing end-to-end sales cycles 2) holding a closed revenue quota from partner-sourced opportunities 3) enabling partners to lead sales cycles for customer.io 4) supporting partners to level up in our partner program 5) providing as much value as possible to our partners through revenue share, co-selling, referrals, and marketing.if you’ve been a top performer in sales or partnerships, and are looking to join our growing team then this is an excellent role for you!Some things you’ll do:drive new revenue through our existing and new agency partners and maintain a closed revenue quotamanage full sales cycles, including exploratory calls and demos with partnersbuild your pipeline by sourcing new opportunities from partnerscreate mutual accountability plans (i.e. partner sales targets) with external stakeholders and drive urgency to deliver resultsdeliver product and sales training to channel partners to ensure they are equipped to effectively sell and promote customer.io products and servicesenable partners to know how to position customer.io above competitorsmanage relationships with existing and new partnersattend industry conferences, masterminds, and networking events to prospect new clientsquarterly in-person meetings with your top partnersengage with hundreds of client-facing team members from your partners through email, lunch and learn, and in-person meetingsdevelop our partner program, processes, and documents to enable our partners to become ambassadors of the customer.io platformbecome a customer marketing expertcompetencies / qualificationslocated in a west coast u.s. city with a strong partner sales ecosystem, such as san francisco, seattle, los angeles, or san diego. These markets provide proximity to key technology platforms, agency partners, and a mature talent pool for partner development and go-to-market collaboration.4+ years experience in an account executive or sales-focused partnership roleup to 20% of travel within your designated regionyou have experience running full sales cycles and working with partnersconsultative selling experience and understanding of sandler sales & meddic sales qualification processesyou’ve been a top performer at your previous roles and held sales targetsyou’ve managed partner, customer, or prospect relationships on an ongoing basis and not just transactionalwe believe in transparency. We are offering a starting salary of $119,000 base + $51,000 variable = $170,000 ote (or equivalent in local currency) depending on experience and subject to market rate adjustment.we know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited pto, stipends for remote work and wellness, a professional development budget, and more.no gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.30-minute video call with a recruiter (maria)45-minute video call with the hiring manager (marc)take home assignment (1 week)assignment review call w/ interview teamall final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io .check out ourcareers page for more information about why you shouldcome work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.apply for this job*indicates a required fieldfirst name *last name *email *phone *location (city) *resume/cv *enter manuallyaccepted file types: pdf, doc, docx, txt, rtfenter manuallyaccepted file types: pdf, doc, docx, txt, rtflinkedin profile *in which time zone are you located? *pacificmountaincentraleasternbriefly, what experience do you have working with partners? *how many years of experience do you have in the b2b saas space? * select...if you referred to this position by a current or former team member, please list their name below. Otherwise, indicate na. *have you previously been employed with customer.io? * select...if you have previously been employed with customer.io, please provide the department or role that you had.are you authorized to work in country of residence? * select...will you require work authorization/visa sponsorship? * select...as a fully remote company, we don't have any requirements for where you live (wherever makes you happiest!), but that means we do not offer visa sponsorship at this time.voluntary self-identificationfor government reporting purposes, we ask candidates to respond to the below self-identification survey.completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.as set forth in customer.io’s equal employment opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.if you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.as a government contractor subject to the vietnam era veterans readjustment assistance act (vevraa), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to vevraa. Classification of protected categoriesis as follows:a "disabled veteran" is one of the following: a veteran of the u.s. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the secretary of veterans affairs; or a person who was discharged or released from active duty because of a service-connected disability.a "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the u.s. military, ground, naval, or air service.an "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the u.s. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the department of defense.an "armed forces service medal veteran" means a veteran who, while serving on active duty in the u.s. military, ground, naval or air service, participated in a united states military operation for which an armed forces service medal was awarded pursuant to executive order 12985.select...voluntary self-identification of disabilityform cc-305page 1 of 1omb control number 1250-0005expires 04/30/2026voluntary self-identification of disabilityform cc-305 page 1 of 1 omb control number 1250-0005 expires 04/30/2026why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the u.s. Department of labor’s office of federal contract compliance programs (ofccp) website at www.dol.gov/ofccp .how do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:alcohol or other substance use disorder (not currently using drugs illegally)autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, hiv/aidsblind or low visioncancer (past or present)cardiovascular or heart diseaseceliac diseasecerebral palsydeaf or serious difficulty hearingdiabetesdisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersepilepsy or other seizure disordergastrointestinal disorders, for example, crohn's disease, irritable bowel syndromeintellectual or developmental disabilitymental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, ptsdmissing limbs or partially missing limbsmobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsnervous system condition, for example, migraine headaches, parkinson’s disease, multiple sclerosis (ms)neurodivergence, for example, attention-deficit/hyperactivity disorder (adhd), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiespartial or complete paralysis (any cause)pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemashort stature (dwarfism)traumatic brain injurydisability status select...public burden statement: according to the paperwork reduction act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid omb control number. This survey should take about 5 minutes to complete.
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