*role purpose*:
- the role covers all aspects of transport functionality of otm: order management, transportation planning & execution, supply chain visibility and event management, inventory visibility and freight bill audit & payments whether delivered with the core transport solution or ancillary solutions
- completing and managing customer work packages in accordance with established budgets, work plans, quality standards, and timeframes
- structuring and solving customer requirements using templates & frameworks as well as generic product functionality
- work on transport project solution work packages or change requests with devops in-house or external team.
*main accountabilities*:
- the key purpose of this role is to gather requirements, solution design services and development of the transport solution for a broad range of projects and support.
- support the business project teams to determine it solution requirements, crp demonstrations, customer meetings, solution design
- manage the implementation of it project work packages in line with the dhl devops way of working.
- manage required it development activity in line with the customer requirements. Ensure any development of it in accordance with supplier governance policies
- provide it support as required for live customers (crs, new releases etc.)
- projects implementation, post warranty support and go-live support
- build effective relationships and maintain close liaison with business and it by maintaining regular contact through the full project lifecycle
- undertake other projects and roles as required from time to time by senior management
- run business requirement and gap analysis workshops for template-based implementations
- build working relationships with project team, customers, business, and suppliers
- development of test scenarios and scripts.
- work with testing team to automate the testing.
- manage and/or perform it testing and support user acceptance testing.
- document user training to internal and customer teams
*functional experience*:
- good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. Otm, kewill
- good knowledge on agile and devops
- general understanding of transport related ancillary systems and b2b integrated e.g. Here, transporeon, centiro
- participates and organizes workshops & events
- preparation of solution design proposals from a commercial as well as a technical perspective.
- advising / consulting to external customers.
- coordinate, direct and oversee work package delivered by specialists and/or suppliers
- developing content for customer presentations and providing technical/functional content
- years of experience: 6-7 years | 2-3 full life cycle implementation (at least one implementation in agile/devops)
*geographical experience*:
- experience implementing transport solutions in at least two regions
*job type*: contract
pay: $20.00 - $22.00 per hour
work location: remote