Overview
creative ops mgr, brand & copy, amazon music design & creative operations are you excited about driving impactful creative programs that elevate the amazon music brand and customer experience? Are you driven by the challenge of building and optimizing end-to-end program management frameworks to streamline creative workflows and unlock efficiencies? Do you want to hone your skills in enabling and improving processes alongside a global team of content creators and design experts? If so, the amazon music design & creative operations team is looking for a talented, passionate creative operations manager with a track record of strategic program delivery, cross-functional collaboration, and process improvement to support the brand & creative strategy team.
responsibilities
* support team of brand strategists and copywriters in capacity planning across campaigns, creative and internal team needs
* help maintain creative brief templates and intake processes
* track and manage project timelines
* support copywriters and strategists in workflow management
* assist in coordination between internal teams and external partners
* help track costs and budget on behalf of team
* support implementation of content development workflows
* maintain process documentation and knowledge repositories
* help identify opportunities for workflow improvements
* follow and promote best practices in copy and strategy operations
* support workflows for internal initiatives and larger campaigns
* help maintain creative review and approval processes
* track creative versions and marketing asset iterations
* assist in creative resource allocation
* build relationships with creative and marketing partners
a day in the life
we're growing quickly and hiring the best talent to drive our creative vision forward. This is an exciting opportunity to join our amazon music design and creative operations team as a creative operations manager managing work within our brand creative copy & strategy space. In this role, you will be responsible for leading and optimizing key programs that span creative marketing, product and brand strategy launches. You will serve as a central creative operational hub, building the frameworks, governance structures, and cross-functional collaboration mechanisms required to successfully deliver strategic creative initiatives.
about the team
the design and creative operations team is embedded within the overall design organization, striving and focusing on operational excellence across all business verticals within amazon music. The team is responsible for establishing the end-to-end workflow and standard operating procedures (sops) for creative collaboration with all marketing, product, and partner design teams. We set the standard for the process, earn trust with all partners, bias for action when working within tight parameters, and use sound judgment to make decisions in areas of ambiguity or uncharted territories. Design and creative operations also play a key role in high-level reporting, defining and tracking key performance metrics, and maintaining comprehensive documentation on our operational processes and best practices. They partner closely with brand creative and brand strategy, along with r&b and product design to launch experiences across events, livestreams, features, promotions and the product itself.
qualifications
basic qualifications
* knowledge of the workflow within a marketing, production, or creative department or company
* experience in english-language communication skills, both written and verbal
* experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
* 3+ year of experience in creative production, program coordination, or similar role
preferred qualifications
* experience and understanding of the workflow within a marketing, production, or creative department or company
* experience in adobe creative suite applications, with high proficiency in adobe workfront
* workflow and process optimization through ai tooling
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