We are looking for 10 customer service representatives to join a fastpaced and serviceoriented team supporting a u.s.-based home care organization.
this role requires excellent communication skills, empathy, and the ability to handle high call volumes while delivering an exceptional customer experience.
key responsibilitieshandle high-volume inbound and outbound calls with professionalism and empathy.provide clear information on services, pricing, processes, and timelines.conduct follow-ups via phone, web, and email to nurture and convert leads.document accurate and detailed customer information into internal systems.coordinate in-home assessments and communicate next steps.
requirementsadvanced english (spoken and written)minimum 1 year of customer service experience (any industry).
comfortable managing high call volume (mostly inbound).