Customer service role
we are seeking an individual who thrives in a fast-paced customer service environment, providing top-notch support and exceptional experience for our valued clients.
the ideal candidate will be responsible for delivering seamless interactions, resolving issues proactively, and building strong relationships with customers.
* order management and coordination
* effective communication via phone, email, and chat
* providing knowledgeable responses to product inquiries
* collaborating with internal teams to meet customer needs
* data entry and platform management
requirements
* bachelor's degree in business or related field (preferred)
* minimum 1-3 years' relevant work experience
* excellent verbal and written communication skills
* able to multi-task, prioritize, and organize tasks effectively
* strong computer skills, including ms office and database management