*your*job*
serves as a local operations relationship point of contact and technical resource for hardware and software support in installing, upgrading, and troubleshooting operations technology within the assigned location.
The job holder must be capable of making site level decisions in relationship to the ot and it infrastructure. The role will require to work independently at the location. Contact and communication with management will be on an as-needed-basis or during bi-weekly meetings. The individual is responsible for service level metrics associated with the service desk, budget metrics for the site, as well as other ot\it related processes (shop floor, security, patching, software distribution, asset management). This job will be responsible for all ot\it users and systems at the assigned location.
*our team*
*what you will do*
- utilizes the compass helpdesk to troubleshoot, diagnose, and resolve operations technology hardware and software problems.
- adds and maintains operations technology on the network.
- provides systems access to the local area networks (lan) and secured pcn.
- conducts tests to verify network connectivity is complete and accessible.
- investigates the performance of systems in relation to the lan and secured pcn and escalates and works with the kbs network group to identify network problems.
- reports problems to other functional areas of it when necessary and follows up as needed.
- reviews system logs to ensure highest performance and successful completion of backups.
- acts as back-up for server, storage and network activities at the site and acts under direction from kbs regional group regarding these activities.
*who you are (basic qualifications)*
- available to work in any of the following work shifts:
- from thursday to sunday - 02:30pm to 10:00pm.
- from thursday to sunday - 10pm to 6am.
- bachelor's degree in it or related field (can be fresh graduated).
- intermediate spoken and written english skills.
- experience supporting and maintaining network equipment, active directory, data storage, backup infrastructure, pc hardware and software support.
- experience in a connected factory interfacing with related business functional areas (specifically related to shop-floor device connectivity).
- problem solving skills that demonstrate the ability to identify, determine causes, evaluate alternative solutions, and make recommendations.
*what will put you ahead*
- microsoft certified systems engineer (mcse).
- cisco certified networking associate (ccna).
- experience and understanding of control equipment e.g. Plc, hmi, scada and related communication protocols.
- experience with administering vmware environments.
- experience with administering windows remote desktop services and thin client technology
- familiarity with ethernet networks, o365, oracle, sql, anti-virus tools, hp and dell servers and storage.
*who we are*
as a koch company, molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to -data communications. The thousands of innovators who work for molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.
At koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
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