*empleando mexico busca agente de reservaciones bilingüe en cancún, quintana roo*:
we are hiring bilingual reservation agents who are highly adaptable, empathetic, and customer-service oriented, and who want to grow professionally and be part of a dynamic team.
We are looking for people who enjoy helping others, challenge themselves every day, and value job stability within a company that is constantly growing.
Main responsibilities:
- handle incoming and outgoing calls with a service-oriented attitude.
- provide clear and effective solutions to customers.
- listen with empathy and maintain assertive communication.
- follow up on requests and escalate special cases.
- contribute to a collaborative, results-oriented work environment.
*requirements*:
- previous experience as a reservations agent or in customer service.
- enjoy working with people and have a commitment to service.
- communication, active listening, and problem-solving skills.
- positive attitude, adaptability, and willingness to learn.
- availability for full-time, on-site work.
- advanced english (required).
- reside in cancun.
We offer:
- job stability in an established company.
- competitive salary + statutory benefits.
- opportunities for professional development and growth.
- initial and ongoing training.
- excellent, dynamic, and collaborative work environment.
*- nível de educación deseada*:
superior - trunco
*nível de experiência deseada*:
nível medio
*función departamental*:
atención al cliente
*industria*:
call centers / telemarketing
*habilidades*:
- customer service
- active listening