Job overviewthe ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.responsibilitiesdevelop standardized production, quality, and customer-service standards.identify potential risks before they become a problem, focusing on root cause analysis and preventive action.perform internal and external quality audits and compile detailed reports of findings.build a strong team through coaching, mentoring, specific training and performance evaluations.provide leadership for the successful day-to-day operations.establish and direct the plant quality policies & procedures.ensure there are no active escalations related to q1/sta, maintain strict compliance with customer requirements, and respond to risks immediately.ensure control plan maturity and robustness, eliminating recurrence and closing gaps identified during korn assessments and customer audits.drive a reduction in cost of poor quality (copq), including scrap, rework, and warranty, through preventive actions and root cause elimination.ensure 100% compliance with the ftq daily management routine, including disciplined follow-up and effective action closure.demonstrate strong leadership in quality management system execution, establishing cadence, operational discipline, and proactive escalation of risks.implement a formal customer follow-up cadence to ensure timely, accurate information delivery and continuous visibility into progress.optimize resource utilization by balancing workload and prioritizing critical tasks, ensuring business continuity.monitor plant quality on an ongoing basis and provide regular updates to senior leadership.monitor operation expenses and research ways to reduce costs while maintaining product quality.encourage and promote operating in a continuous improvement environment.develop a strategic plan by studying technological and financial opportunities, presenting assumptions, and recommending objectives.qualificationsbachelor's degree or equivalent experience in engineering.8 years of experience as quality manager in automotive industry.experience in metal-mechanics and welding processes.knowledge of iatf & vd6.3.experience managing large teams, 10+ people.advanced level of english.highly organized with excellent attention to detail.
+6 years of experience in the related field in an automotive manufacturing environment.demonstrated strong influencing, negotiation, and customer dispute management skills, supported by assertive communication, emotional intelligence, and active listening, enabling the ability to build credibility, manage conflict, and effectively persuade customers through clear, data-driven technical argumentation to successfully resolve and win quality-related disputes.previous experience/strong understanding of budgeting/expense management with a basic understanding of financial and accounting practices.previous experience/best practices implementing and using continuous improvement/lean tools such as six sigma, 5‐s, lean manufacturing, transactional lean, etc. to drive improvement.previous experience/broad understanding of safety systems and enforcement of safety rules and policies.demonstrated strong leadership, team building and advanced coaching skills.demonstrated ability to motivate people, assess and develop employee skills.demonstrated understanding of the principles and applications associated with manufacturing operations, maintenance and engineering.excellent planning and organizational skills, with the ability to balance production and maintenance needs.excellent interpersonal communication and listening ability.strong analytical and decision-making skills.ability to work with teams and lead decision-making processes in a team environment.additional informationfunction: qualityreports to: supply leadscope: b&w northlatamlocation: nuevo león, méxicoterms & conditions: full time position.currently live in nuevo león or have immediate mobility to be transferred.have a medium/high level of english.about unileverunilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world.you will work on brands that are loved and improve the lives of our consumers and the communities around us.you will lead innovations, big and small, that will make our business win and grow.you will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.job purposeunilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world.if you want to be part of unilever's history, as being part of the creation of a completely new site that has the expectation to be a state of the art and future fit factory, a model for other sites to reference both internally and externally, then this role is just for you!
key responsibilities (unilever specific)quality manager leads the team responsible for implementation and enforcement of specifications, standards, and quality management system (qms) for quality assurance and controls in alignment with unilever standards and applicable regulatory requirements.deploys ul quality strategy and goals through site specific projects and targets.provides quality leadership to influence site q culture through activities to create passion for products and brands, visibility for quality, and coaching of site leadership.builds quality and consumer safety skills and knowledge through coaching and training of factory team.ensures quality team has level of required skills and knowledge as appropriate to support site quality programs.builds site quality talent through recruiting, coaching, and training.ensures ul qms is implemented locally to assure consumer safety and overall quality of the final product being manufactured.verifies compliance of site operations to ul qms.enforces fda and health canada requirements as defined by law.point person for internal and external quality audits (ul, brc, iso, fda, hc).
supports savings initiatives by ensuring quality is not sacrificed.drives waste reduction by focusing on quality defects and non-conformances.champions quality pillar management‐wcm with the purpose to increase the operating performance of the company and achieve better competitiveness.ensures complete, accurate and on-time submission of annual quality verification program self‐assessment.develops, implements, and updates site haccp plan and pre‐requisite programs and ensures mitigation of consumer safety risks through haccp validation and ongoing verification.implements pre‐requisite programs required to support site haccp plan including validation and ongoing verification requirements (e.g., pest controls, allergen management, hygienic controls, etc.).
ensures implementation and ongoing compliance to requirements of category/technology gmp that are applicable to the site.key responsibilities (general)maintain favorable relationships with the plant customers through visitation programs, prompt attention to complaints, and assuring the shipment of quality parts; inform customers about the preventative actions and implemented improvements carried out in the company.maintain system of quality control procedures that assures compliance to customers' quality requirements including ts and iso.identify the best system and operational practices determined through audits.manage the actions regarding the customers' quality incidents.manage and promote teamwork, taking the continued improvement and preventative policy as basic working tools.work with other managers to achieve waste reduction and initiate continuous improvement practices.evaluate and arrange external classifications and re‐working operations in order to guarantee the quality of the already shipped products.position requirements (general)bachelor's degree in quality, engineering, manufacturing preferred.experience: 8‐10 years' previous experience as quality manager and automotive industry, six sigma training, black belt or green belt, iso, iatf certified auditor.at least 3 years as quality manager position, experience with apqp processes.language: advanced english.diversity & inclusion statementat nemak, diversity, equity and inclusion (d&i) play a fundamental role in everything we do and are the underlying platform on which our culture is built.we foster a culture that is safe, respectful, fair and inclusive for all of our employees and job applicants.our value proposition relies on innovation and cross-cultural teamwork, which is only possible when we strive for belonging and commitment to diversity, equity and inclusion.we understand the impact equity and of varied perspectives that welcome better ideas to solve complex problems for improvement and transformation.we are proud to have bias‐free conditions of employment, including recruiting, hiring, placement, and promotions, and we welcome all our employees and job applicants.we strongly prohibit any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.contact informationen bcd travel buscamos un quality manager para apoyar las operaciones a nivel nacional en la definición, ajuste, implementación y validación de procesos y herramientas.esta posición colaborará estrechamente con múltiples departamentos, así como con proveedores externos.será responsable de crear, monitorear y dar seguimiento a la calidad de los procesos, así como de definir y ejecutar planes de acción correctiva cuando sea necesario.además, actuará como punto de contacto central para los estándares definidos a nivel global o regional y contribuirá activamente a la implementación de la estrategia global de bcd travel.
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