Purpose of the job: the walmart account manager is responsible for ensuring the smooth operation and growth
of the walmart account.
this role involves managing store operations, analyzing
performance metrics, collaborating with cross-functional teams, and executing strategic
initiatives to drive sales and optimize account performance.
key responsibilities: 1.
account management:
? Ensure the walmart store is operational and running effectively.
? Review all account notifications and take necessary actions promptly.
? Manage and monitor onboarded aisns from the platform expansion team.
? Collaborate with compliance and inventory teams to resolve account-related
issues.
2.
strategic planning and forecasting:
? Develop revenue expectations and forecasts in collaboration with the platform
expansion team.
? Identify product opportunities for canada and uk markets and assess the viability
of new launches based on trends.
3.
performance monitoring and optimization:
? Review and analyze ppc metrics, implementing changes as needed in
coordination with the ppc team.
? Conduct a/b testing for images, titles, and other listing elements to improve
performance.
? Ensure basic optimization, including product descriptions, images, and titles, is
consistently applied.
4.
event and promotion management:
? Review and manage yearly prime day events, including coupons, discounts, and
prime deals, in coordination with internal teams.
5.
collaboration and training:
? Provide hands-on application training to cross-team members, including
processes for uk and canada accounts.
? Work closely with the ra team to address cases related to fba status reports for
canada and uk.
6.
communication and coordination:
? Act as the primary point of contact for internal emails related to canada and uk
accounts.
? Ensure effective communication with cross-functional teams, including inventory,
compliance, and ppc teams.
qualifications and skills:
? Bachelor's degree in business, marketing, or a related field.
? Minimum of 3 years of experience in account management, preferably in
e-commerce or retail.
? Strong analytical skills with experience in performance monitoring and reporting.
? Proficiency in tools and platforms related to e-commerce operations.
? Excellent communication, organizational, and problem-solving skills.
? Ability to manage multiple projects and prioritize tasks effectively.
? Familiarity with canada and uk markets is an advantage.