Hoy
client advocate job description
we are seeking a detail-oriented and organized client advocate to join our team. As a client advocate, you will be responsible for communicating effectively with clients and providers, providing excellent customer service, maintaining clear notes in the crm, updating files in the document management system, preparing files, and more.
this is an excellent opportunity for someone who is fluent in both english and spanish, has a strong computer background, and enjoys working independently in a quiet environment.
* job responsibilities:
* communicate effectively with clients and providers
* provide excellent customer service
* maintain clear notes in the crm
* update files in the document management system
* prepare files
requirements:
* fluency in english and spanish (reading, writing, and speaking)
* a strong desire for long-term employment
* a reliable computer with a camera
* a quiet workspace
* attention to detail and organizational skills
* fast and stable internet connectivity
benefits:
* a competitive bi-weekly salary with monthly bonuses
* a 40-hour workweek with opportunities for growth
* long-term work-from-home positions with potential for raises after three months
* a generous internet subsidy (monthly)
* an insurance subsidy after six months
* performance and attendance incentives (monthly)
potential responsibilities:
* client advocate: communicate effectively with clients and providers while providing excellent customer service, maintaining clear notes in the crm, updating files in the document management system, preparing files, etc.
* intake specialist: collect information from potential clients while delivering exceptional customer service, keeping clear notes in the crm.
* sales manager: engage current clients to maintain relationships and secure orders, update notes in the crm, and make calls to new customers.
* billing/collection specialist: we seek an individual experienced in collections, creating invoices, accounts receivable, and more.
* scheduling assistant: ensure the calendar is organized, schedule consultations, and manage the firm's calendar.
we are an equal opportunity employer and service provider, committed to making employment decisions based on merit and value. We do not discriminate on the basis of protected class, including race, religion, gender, national origin, citizenship status, sexual orientation, disability, political affiliation, or belief.
hr ops admin, human resources
hoy
high school or equivalent diploma
- work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- +1 de experiência en pre nomina
zona de trabajo: san martin xochinahuac, azcapotzalco, 02120 ciudad de méxico, cdmx, méxico salario base bruto: $11,577.63 mxn + prestaciones de ley y superiores. El puesto de asistente administrativo de operaciones brinda apoyo al equipo de recursos humanos y al equipo de operaciones de nuestro centro de distribución. El perfil laboral del asistente administrativo de operaciones incluye los siguientes conocimientos, habilidades y aptitudes: -mantener una interacción positiva con nuestros asociados a través de la comunicación de eventos importantes, actividades y otras actividades relacionadas con nuestros empleados. - creación informes diarios y semanales con el fin de apoyar al área operativa y áreas de soporte a través del el análisis de tendencias y métricas relacionadas a recursos humanos (asistencia, rotación, tiempo extra, etc). - asistir a recursos humanos con la orientación de los nuevos ingresos, así como la preparación de expedientes y documentos. - ayudar a los empleados en temas de servicios de recursos humanos, acceso a plataformas de información y manejo de tickets para brindar el apoyo requerido. - ayudo en incidencias de nómina, vacaciones, asistencia. #amazonmexico key job responsibilities atención en turno nocturno. A day in the life atención a asociados. Revisión de nómina. Mantenimiento de métricas.
human resources specialist
azcapotzalco, distrito federal hcltech
hcltech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and ai, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for financial services, manufacturing, life sciences and healthcare, technology and services, telecom and media, retail and cpg, and public services. Consolidated revenues as of 12 months ending september 2024 totaled $13.7 billion.
overview:
we are seeking a highly skilled principal contingent workforce administrator to support our contingent workforce program. This role requires strong operational expertise, attention to detail, and the ability to collaborate with internal teams and external suppliers.
key responsibilities:
* provide strategic and operational support for the contingent workforce program.
* perform registration tasks including quality checks and adding supplementary information.
* execute processes in alignment with established sops and performance metrics.
* ensure compliance with all defined procedures and documentation standards.
* assist the category manager throughout the project management lifecycle.
required skills & qualifications:
* solid understanding of contingent workforce processes.
* strong communication skills to engage with internal stakeholders and suppliers.
* proficiency in microsoft office suite.
* experience working with relevant systems such as sap, coupa, and servicenow .
what we offer:
* life insurance
* major medical expenses insurance (extends to spouse and children under 25 years of age, if applicable).
* minor medical expense insurance.
* savings fund 13% (up to mxn $,400 monthly)
* food vouchers 10% (up to mxn 3,400 monthly)
* 30 days bonus
* 12 days of vacation in the first year, increasing by 2 as dictated by law.
for latest updates, follow our page:
human resources manager
hoy
job summary: biwin is recruiting an hr manager specifically dedicated to supporting our rapidly growing consumer brand business. The ideal candidate will develop and implement effective hr strategies to attract, develop, and retain talent needed for the consumer products market. This position is crucial for building a dynamic and consumer-centric team culture.
key responsibilities:
o design and implement recruitment strategies to attract top talent from consumer goods and retail industries
o collaborate with department heads to determine staffing needs and job descriptions
o establish diverse recruitment channels, including social media and industry networks
o implement training programs to enhance consumer product sales and marketing skills
o create individual development plans to support career growth and succession planning
o design onboarding programs specific to consumer business
o establish performance evaluation systems aligned with consumer business objectives
o provide performance feedback and guidance to improve team effectiveness
o monitor employee satisfaction and address potential issues
o foster a positive, innovative, and consumer-centric organizational culture
o organize team-building activities and employee engagement initiatives
o ensure the work environment supports creativity and collaboration
o develop competitive compensation structures to attract and retain talent
o monitor industry compensation trends and recommend adjustments
o manage employee benefit programs and incentives
o ensure hr practices comply with relevant laws and regulations
o maintain employee records and hr documentation
o handle employee relations issues and conflict resolution
qualifications:
• 5+ years of hr management experience, preferably with background in consumer goods or retail sectors
• extensive experience in recruitment, training, and employee development
• in-depth understanding of performance management and talent development
• outstanding interpersonal skills and conflict resolution abilities
• strong organizational skills and ability to multitask
• bachelor's degree in human resources, business administration, or related field
• proficiency in creating positive team cultures
human resources specialist
hoy
hcltech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and ai, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for financial services, manufacturing, life sciences and healthcare, technology and services, telecom and media, retail and cpg, and public services. Consolidated revenues as of 12 months ending september 2024 totaled $13.7 billion.
overview:
we are seeking a highly skilled principal contingent workforce administrator to support our contingent workforce program. This role requires strong operational expertise, attention to detail, and the ability to collaborate with internal teams and external suppliers.
key responsibilities:
* provide strategic and operational support for the contingent workforce program.
* perform registration tasks including quality checks and adding supplementary information.
* execute processes in alignment with established sops and performance metrics.
* ensure compliance with all defined procedures and documentation standards.
* assist the category manager throughout the project management lifecycle.
required skills & qualifications:
* solid understanding of contingent workforce processes.
* strong communication skills to engage with internal stakeholders and suppliers.
* proficiency in microsoft office suite.
* experience working with relevant systems such as sap, coupa, and servicenow.
what we offer:
* life insurance
* major medical expenses insurance (extends to spouse and children under 25 years of age, if applicable).
* minor medical expense insurance.
* savings fund 13% (up to mxn $,400 monthly)
* food vouchers 10% (up to mxn 3,400 monthly)
* 30 days bonus
* 12 days of vacation in the first year, increasing by 2 as dictated by law.
for latest updates, follow our page:
human resources assistant
hoy
we are seeking a detail-oriented and proactive employee care associate to join our latin american hr shared services team. This role is ideal for individuals starting their career in hr and involves operational and administrative tasks, data entry, and handling routine employee requests.
you will play a crucial role in ensuring smooth workflows between tier 0, tier 1, and employee-facing needs, while learning the business and following standardized procedures.
key responsibilities:
- accurately enter and update employee information in sap, hcm.
- prepare and distribute hr documents (employment contracts, policy updates to employee portal, etc.).
- support hrss projects by providing administrative assistance.
required qualifications:
- 1+ years of experience in hr or administrative roles.
- strong attention to detail and accuracy in data entry.
- fluent in english, spanish and portuguese (spoken and written).
- excellent organizational and communication skills.
- ability to follow standardized procedures and manage tasks in a high volume environment.
- proficiency in hris systems (e.g., sap, hcm), case management tools, and microsoft office suite.
preferred qualifications:
- experience in hr shared services or a related hr function.
- familiarity with latam labor laws and hr compliance standards.
human resources manager
cuauhtemoc, distrito federal pyramid consulting, inc
hoy
jd
• experience in recruitment in the usa
• experience in the healthcare industry
• manages the day-to-day operational activities of hr operations team and associated resources which may be in remote and/or virtual locations
• delegates appropriately and effectively to specialist resources to ensure optimum operational and delivery capability.
• acts as focal point for service level agreement management, key performance indicators, reporting, and escalation point for problem resolution for designated areas.
• champions service delivery best practices, manages operational and performance reviews and processes in line with service delivery governance guidance.
• manages and meets monthly reporting requirements and manages internal control processes.
• effective, efficient resolution of service problems/issues, leveraging internal/external resources.
• manages effective communications to include relationship building and networking (internal and external)
• creates an environment to achieve high levels of team and employee motivation and satisfaction through effective team communications.
• manages staffing requirements, interviews and hiring.
• advises team as required with support, knowledge sharing and as the escalation point for problem resolution.
• ability to handle confidential and sensitive information with discretion.
• demonstrates the ability to communicate information clearly and effectively both verbally and in writing at all levels, both formally and informally.
• acts quickly in response to customer problems, takes ownership and sees them through to satisfactory conclusion and closure.
• strong teamwork & collaboration - displays enthusiasm and contributes to an effective team environment, demonstrates willingness to work cooperatively with others .
* • good results focus - has the drive and determination to achieve
human resources administrator
hoy
at ten we are not only looking for team members who want to be part of the business, but we are searching for people who have a passion for service and want to help us make ten better. The human resources department helps make ten a success by positively impacting our people.
the human resources admin will support the team of human resources in north america. They will focus on hr data, and systems, leaves, recruitment, scheduling and retention.
*responsibilities*
- recruitment and hiring: posting, filtering, interviews, scheduling, language testing and missions, custom offers based on location
- administration: filing is a huge part of this role. Data entry in a variety of systems including excel files, tenmaid (proprietary crm), and other miscellaneous reports
- contribute to a collaborative and high-performing team atmosphere
- assist the entire team with keeping attrition low and morale high
*requirements*:
- 1 yr experience in the hr or similar experience
- fluent spoken and written english
- must have microsoft excel experience,
- must have administrative experiences such as data entry, managing excel sheet data processes or detailed processes that have a lot of components to manage
- computer proficiency, specifically with the microsoft office suite (excel, powerpoint, word)
- must have proven experience adhering to confidentiality expectations
- absolutely essential, is previous experience and comfort in an ever-changing environment where priorities will often change. Must possess strength and resilience when under pressure
- ability to perform accurate and thorough work independently while meeting deadlines. Must have a solid system for managing priorities.
please contact us to discuss any adjustments you may require for the interview process. All interviews will be based objectively on the skills, experiences, and knowledge that an individual brings to the role. Ten is committed to hiring the best individual to deliver for our customers regardless of disability, race, national origin, age, gender, or other legally protected characteristics. Ten is committed to a diverse and inclusive workforce. Ten is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. We look forward to hearing from you.
human resources manager
hoy
*job summary*
as a member of the property human resources support staff, he/she works with human resources employees to carry out the daily activities of the human resource office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering hr services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
*candidate profile*
education and experience
- high school diploma or ged; 3 years experience in the human resources, management operations, or related professional area.
or
- 2-year degree from an accredited university in human resources, business administration, or related major; 1 year experience in the human resources, management operations, or related professional area.
core work activities
managing recruitment and hiring process
- assists in the interviewing and hiring of human resource employee team members with the appropriate skills, as needed.
- establishes and maintains contact with external recruitment sources.
- attends job fairs and ensures documentation of outreach efforts in accordance with human resource standard operating procedures.
administering and educating employee benefits
- works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
- prepares, audits and distributes unemployment claim activity reports to property management.
- attends unemployment hearings and ensures property is properly represented.
- ensures that department has the available resources on hand to administer employee.
maintaining employee development
- supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- ensures employees are cross-trained to support successful daily operations.
- uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
- ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- ensures attendance by all new hires and participation of the leadership team in training programs
- collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
maintaining employee relations
- assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
- ensures employee issues are referred to the department manager for resolution or escalated to the director of human resources/multi-property director of human resources.
- partners with loss prevention to conduct employee accident investigations, as necessary.
- communicates performance expectations in accordance with job descriptions for each position.
maintaining legal and compliance practices
- ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the privacy act.
- ensures medical records are maintained in a separate, secure and confidential medical file.
- facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
- communicates property rules and regulations via the employee handbook.
- ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- conducts periodic claims reviews with regional claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- represents human resources at the property safety committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
- manages workers compensation claims to ensure appropriate employee care and manage costs.
- oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).
tipo de puesto: tiempo completo
human resources analyst
hoy
#j-18808-ljbffr