Position: l2 production support engineer
location: any state of mexico
industry - sector: financial services – banking
what you'll do?
• l2 production support
what you'll bring:
· experience as a l2 support engineer
· good communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with app dev teams and senior stakeholders
· itil process experience with service mgmt., knowledge mgmt.,
· incident mgmt
· hands-on experience in sql (pl/sql)
· capable to analyze joint's, store procedures and triggers
· unix and shell scripting are mandatory.
· capable to monitor processes and scripts errors
· hands-on read and debug code (java or any oop language)
· skilled in debugging and troubleshooting. Ability to perform rca
soft skills:
work underpressure, quality at work, results oriented
what can you expect in a career with capgemini?
· working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini's clients.
· you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
· you will contribute to client satisfaction by providing timely and responsive value-added services and work products.
· capgemini offers a competitive compensation and benefits package.
· headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes. A deeply multicultural organization.
· capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.
you will love this job because
· capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
· capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun.
· capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically.
"at capgemini mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position"
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