We are hiring bilingual reservation agents who are highly adaptable, empathetic, and customer-service oriented, and who want to grow professionally and be part of a dynamic team. We are looking for people who enjoy helping others, challenge themselves every day, and value job stability within a company that is constantly growing. main responsibilities: handle incoming and outgoing calls with a service-oriented attitude.provide clear and effective solutions to customers.listen with empathy and maintain assertive communication.follow up on requests and escalate special cases.contribute to a collaborative, results-oriented work environment. requirements: previous experience as a reservations agent or in customer service.enjoy working with people and have a commitment to service.communication, active listening, and problem-solving skills.positive attitude, adaptability, and willingness to learn.availability for full-time, on-site work.advanced english (required).reside in cancun. we offer: job stability in an established company.competitive salary + statutory benefits.opportunities for professional development and growth.initial and ongoing training.excellent, dynamic, and collaborative work environment. Apply today and be part of a team where your empathy, commitment, and attitude make a difference. Esta vacante viene de la bolsa de empleo talenteca.com: