Overviewenvoy global is a proven innovator in the global immigration space.
our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
the global program is expanding, and we are seeking an immigration director for the latin america region to manage the regional immigration team.
this role requires a high level of experience in people management, team development, and change process implementation.
the immigration director, latam is responsible for the profitability, margin and revenue for the practice.this role is 100% remote, working from home within mexico, ideally within the mexico city area.
some travel may be required.responsibilitieslead the latam region as the main point of contact for immigration program strategy and deliverydevelop the immigration program for the latam region, focusing on the main countriesadvise strategy for complex mattersbuild strong relationships with new and existing clientscollaborate with account managers, sales and business development teams to identify opportunities and grow the businessserve as point of escalationcommunicate with immigration authorities to clarify guidance notes or request updates; escalate applications when authorities miss processing standards; withdraw applications and/or request refunds of government feesmanage team's continuing professional development and assess training requirementsreview case assessments and initiations to ensure optimal caseloadwork with the leadership team on region structure and headcountmanage the p&l of the practiceadvise changes to immigration rules to the news team and support ad hoc reportingqualificationsminimum 10+ years of immigration experienceminimum 5+ years of immigration manager experience in the latam regionbachelor's degree or equivalent work experienceability to interact and communicate clearly and effectivelyability to manage a teamability to work under pressure and meet tight deadlinesexcellent time management and organizational skillsattention to detailcapacity to prioritize, manage and execute multiple tasksoral and written proficiency in englishknowledge of spanish and/or portuguese is essentialadditional informationthis is a brilliant opportunity to join a dedicated and collaborative team that works together to make a difference.notice at collection for california applicants: typefull-timejob function / industryjob function: information technologyindustries: human resources servicesreferrals increase your chances of interviewing at envoy global by 2x
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