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why compucom?
compucom systems, inc. provides end-to-end it managed services to enable the digital workplace for enterprise, midsize, and small businesses. We employ a customer-centric, hardworking, and talented team that act like an owner, do the right thing, and have fun doing it!
job summary
the project specialist i will manage smaller, repeatable projects with lower governance requirements. Responsibilities include ensuring customer needs are met through specific deliverables aligned with the sow. The ideal candidate is customer-focused, results-driven, a self-starter, team player, and possesses excellent interpersonal skills.
responsibilities
* build and maintain project delivery schedules for small-scale imac-d projects, either independently or under a project manager's guidance.
* meet predefined project commitments and manage multiple workstreams.
* create and close cases in clearvision and other dispatch tools.
* assign and oversee work for technicians, serving as the first escalation point for technicians and clients.
* monitor project timelines and activities, reporting progress to managers and leadership.
* communicate issues to stakeholders and suggest solutions.
* perform other tasks as needed to support department and company goals.
qualifications
* associate's degree or related experience in business administration, project management, information systems, or a related field.
* 0–2 years of experience in project management, business administration, operations, it support, or contract management.
* strong technical reporting and research skills.
* proficiency in microsoft office.
* experience in presentation and meeting facilitation.
* preferred: pmp certification and bachelor’s degree.
equal employment opportunity
compucom is committed to equal opportunity employment. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, citizenship, marital status, age, disability, veteran status, sexual orientation, or other protected characteristics.
additional information
* seniority level: entry level
* employment type: full-time
* job functions: project management and it
* industries: it services and consulting
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