*gordian staffing, a new way of hr.*
we focus on helping small and medium-sized enterprises in the united states and canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
*about our client*:
a community association management company that believes integrity, trust, experience, and support are a crucial part of building and maintaining a community. They encourage their team to actively participate in growing their business by helping define best practices every day.
- we are looking for a _*customer support specialist *_to provide exceptional customer service and quality administrative support to internal and external clients._
*responsibilities*:
- manage review, assignment, and follow-up for work orders.
- manage deadlines related to work order tasks.
- escalate items requiring support to higher-level community support team members or the community manager.
- update vendors assigned to the community as requested.
- other duties and special projects as assigned
*work schedule*:
- monday to thursday_
- regular schedule: 9:30 a.m. to 6:00 p.m. Cst mx
- during daylight saving: 8:30 a.m. 5:00 p.m. Cst mx
- friday_
- regular schedule: 9:30 a.m. to 5:00 p.m. Cst mx
- during daylight saving: 8:30 a.m. 4:00 p.m. Cst mx
*benefits*:
- competitive salary (according to experience)
- law benefits
- remote work
- work stability
- computer equipment
- major medical insurance
- christmas bonus of 30 days (aguinaldo)
- after the first 3 months, we add the following:_
- minor medical insurance (clinic may vary according to your city).
- food vouchers (10% of the gross salary).
- restaurant tickets.
- saving fund (8% of the gross salary).
*minimum requirements*:
*must: advanced english (strong communication skills: writing and speaking).*
- three years of experience with customer service and administrative tasks.
- previous experience in positions in the hospitality industry.
- observation, curiosity, intelligence, and being friendly are highly valorized skills.
Pay: $18,000.00 - $23,000.00 per month
application question(s):
- what is your english level?
- do you have a native accent or similar?
- where are you located?
- what are your salary expectations (gross)?
Work location: remote