Role summary
we are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of
windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a
migration engineer, you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new azure-hosted desktop. You will troubleshoot issues end-to-end,
coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading,
engineering, operations, senior management).
Key responsibilities
▪ execute user migrations following the factory playbook, tracking progress and outcomes
▪ validate end-user functionality on nds.next desktops (e.g. M365 suite, firmwide common applications (e.g.,
digital assistant tools), business apps from an internal app store, web applications and line-of-business tools
▪ perform application testing, defect reproduction, and regression checks before and after migration
▪ troubleshoot and resolve issues across windows, applications, and desktop environment configuration.
Issues will be routed by the helpdesk team.
▪ write clear user updates and technical notes; manage expectations and drive closure
▪ provide structured reporting on your assigned workload (status, risks, blockers)
must-have skills
▪ strong familiarity with windows desktop environments and application behavior
▪ proficiency in cloud application connectivity (azure preferred) and access management, including core networking concepts and operational troubleshooting
▪ python or java coding proficiency for automation and diagnostics
▪ strong debugging and problem isolation skills (logs, configs, repro steps)
▪ strong application testing knowledge (test design, validation, regression mindset)
▪ excellent written and verbal communication, including explaining technical issues to non-technical audiences