Bosch global software technologies private limited is a 100% owned subsidiary of robert bosch gmbh, one of the world's leading global supplier of technology and services, offering end-to-end engineering, it and business solutions. With over 22,700 associates, it’s the largest software development center of bosch, outside germany, indicating that it is the technology powerhouse of bosch in india with a global footprint and presence in the us, europe and the asia pacific region.
job description
key responsibilities
* system monitoring & maintenance:
o monitor system performance and availability using established tools and protocols.
o perform routine system checks and maintenance tasks, including log reviews and health checks.
* incident response:
o respond to and resolve basic incidents and service requests related to linux and solaris systems.
o escalate complex issues to l2/l3 support teams as needed.
* user support:
o assist users with basic system issues, including login problems, file access, and software installations.
o provide clear and effective communication with users to resolve their technical issues.
* configuration & deployment:
o assist with the installation, configuration, and deployment of linux and solaris servers under supervision.
o apply system patches and updates as directed by senior team members.
* documentation:
o document incident resolutions, procedures, and troubleshooting steps in the it knowledge base.
o maintain accurate records of system configurations and changes.
* collaboration:
o work closely with senior engineers, system administrators, and other it staff to support the overall it infrastructure.
o participate in team meetings and contribute to continuous improvement initiatives.
* compliance & security:
o adhere to organizational policies and procedures related to system security and compliance.
o identify and report security vulnerabilities in linux and solaris systems.
qualifications
* 2-4 years of experience in operating system support - linux and solaris
* basic knowledge of linux (e.g., centos, ubuntu) and solaris operating systems.
* familiarity with shell scripting and command-line tools.
* understanding of system monitoring tools and basic networking concepts.
* exposure to virtualization technologies and cloud platforms is a plus.
additional information
get to know more about how we work at bosch and our new open positions on our social networks:
* facebook: bosch talento méxico
* instagram: bosch campus méxico
* linkedin: bosch méxico
all of our vacancies are eligible for relocation financial support* based on internal mobility policy 0085.
"applicable vacancy for referral program"