Key role: service model developer
we are seeking a highly skilled professional to design, implement, and optimize service models for our operations.
this role requires collaboration with cross-functional teams to transform how we reach our customers.
* create and refine service models to improve operational efficiency and reduce costs.
* analyze and model advisory and distribution routes, generating strategic proposals for operations.
* negotiate and influence operations to ensure the proper adoption of new service models.
* manage and implement digital transformation initiatives applied to distribution and service.
* monitor and evaluate key kpis such as service costs, visit effectiveness, and customer satisfaction.
* collaborate and coordinate with cross-functional teams in it, commercial, and operations at both the corporate and country levels.
* develop and present strategic analyses and proposals using storytelling in powerpoint and word.
requirements:
* bachelor's degree in industrial engineering, business administration, economics, or related field.
* 5+ years of experience in rtm, distribution, logistics planning, or commercial strategy in consumer goods companies.
* advanced english language skills (constant interaction with usa-based teams).
* technical skills: advanced excel, power bi, powerpoint, and word (storytelling).
* key competencies: strategic thinking, cross-functional leadership, change management, digital transformation, and cost optimization.
dream candidate:
* experience in implementing service models in international markets.
* knowledge of logistics optimization tools such as ortec leo or simpli route.
* experience in designing and executing digital strategies in the traditional trade channel.
* ability to work in multicultural environments and remote teams.
* background in leading consumer goods companies operating in retail.
we are an equal opportunity employer:
we are committed to equality and do not discriminate based on race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, or other characteristics protected by law.
please note that we will never ask for payment to process applications or ask you to pay costs. Never send money to anyone suggesting they can provide employment with us. If you suspect you have received a fraudulent offer, please address the issue with the authority.